Body Shop Clerk - Nalley Hyundai
About The Position
The Body Shop Clerk provides administrative support to body shop operations. The role involves greeting customers, directing them to appropriate resources, handling incoming calls, processing customer payments, reconciling the cash drawer, filing repair orders, and opening and closing repair orders for incoming and outgoing vehicles. The clerk operates office equipment and computer systems as needed and helps maintain customer satisfaction at or above company standards. The position requires effective communication, teamwork, attention to detail, and the ability to work in a fast-paced, open-office environment.
Requirements
- Must be at least 18 years of age.
- Must be able to pass pre-employment background and drug screens.
- Must be an effective communicator.
- Must be team-oriented and comfortable in an open-office setting.
- Must have strong attention to detail.
- Must be able to operate in a fast-paced environment.
Responsibilities
- Greet customers in a pleasant and professional manner and direct them to resources that meet their needs.
- Answer incoming phone calls promptly and professionally; screen and direct calls or gather information for convenient follow-up.
- Receive and record customer cash, check, and credit card payments.
- Reconcile the cash drawer daily as directed by the accounting office.
- File repair orders as needed.
- Open and close repair orders for incoming and outgoing vehicles in a timely manner.
- Operate office equipment and computer systems as needed.
- Maintain customer satisfaction at or above company standards.
Benefits
- Weekly pay
- Paid holidays and paid time off
- Paid training
- Stock awards for eligible select management and front-line team members
- Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
- Up to 12 weeks of paid pregnancy leave (disability leave)
- Paid parental leave
- Health savings and flexible spending accounts
- Short-term and long-term disability plans
- Whole life and term life insurance
- 401(k) with company match
- Pet insurance
- Digital career path tool
- Continuous training through Asbury's Internal Learning Management System
- Professional growth and development opportunities
- Technician student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Community service initiatives, including paid volunteer hours
- Employee referral program with bonus opportunities
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
