Auto Body Shop Clerk

Haley Automotive Group•Roanoke, VA
•$16 - $20•Onsite

About The Position

Haley Toyota of Roanoke is seeking a Body Shop Clerk to perform a wide range of administrative and office support duties.

Requirements

  • High school diploma or equivalent.
  • Proven experience in auto body repair or estimating.
  • Strong knowledge of automotive repair processes and parts.
  • Experience with estimating software and tools.
  • Previous customer service experience in the automotive industry.
  • High school diploma or GED
  • some post secondary education (degree, coursework, or certification)
  • three years of experience in a similar position
  • strong administrative, organizational, and computer skills
  • exceptional interpersonal skills
  • Fluent English speaking and written communication skills
  • good time management skills
  • professional dress, speech, and behavior

Responsibilities

  • Provide first-rate customer service greeting customers and answering phones
  • Conduct thorough inspections of damaged vehicles to assess repair needs and costs.
  • Prepare detailed and accurate estimates for repairs, including parts and labor.
  • Communicate effectively with customers to explain the repair process and answer any questions.
  • Collaborate with technicians to ensure all necessary repairs are identified and included in the estimate.
  • Coordinate with insurance companies to provide necessary documentation and facilitate claims processing.
  • Process accounts receivable for body repair work
  • Comply with all company policies, procedures, and safety standards
  • Filing and other office duties
  • Assist Body Shop Manager with various duties

Benefits

  • Medical, Dental and Vision benefits
  • 401k with company match
  • Company paid Basic Life, AD&D and Long-term Disability
  • Paid Time Off
  • Preferred Vehicle Purchase Programs
  • Positive and professional work environment
  • Career growth and promotion opportunities
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