Service Clerk - Nalley BMW

Asbury Automotive Group•Atlanta, GA

About The Position

The Service Clerk is responsible for receiving, organizing, and filing customer documents for the dealership’s historical records. The role supports the service and accounting departments by maintaining records, retrieving files for management, warranty companies, and manufacturers, and making copies for customers as requested. The Service Clerk also assists with daily receipting of funds and deposits, helps customers cash out, and processes paperwork in a timely manner. The position requires operating office equipment and computer systems as needed, strong attention to detail, effective communication, honesty and integrity, and the ability to work in a team-oriented open office while meeting deadlines with appropriate urgency. Applicants must be at least 18 years old, have a high school diploma or GED, and pass pre-employment background and drug screenings.

Requirements

  • Strong attention to detail.
  • Effective communication skills.
  • High level of honesty and integrity.
  • Team-oriented and comfortable working in an open office.
  • Ability to understand deadlines and apply an appropriate sense of urgency to tasks.
  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Must pass pre-employment background and drug screenings.

Responsibilities

  • Receive, organize, and file customer documents for historical dealership records.
  • File documents for the service and accounting departments.
  • Maintain the dealership’s historical records in an orderly fashion.
  • Pull files as needed for management, warranty companies, and manufacturers.
  • Make copies for customers as requested.
  • Assist with daily receipting of funds and deposits.
  • Assist customers with cashing out.
  • Process paperwork in a timely manner.
  • Operate office equipment and computer systems as needed.

Benefits

  • Weekly pay
  • Paid holidays and paid time off
  • Paid training
  • Stock awards for eligible select management and front-line team members
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
  • Up to 12 weeks of paid pregnancy leave (disability leave)
  • Paid parental leave
  • Health savings and flexible spending accounts
  • Short-term and long-term disability plans
  • Whole life and term life insurance
  • 401(k) with company match
  • Pet insurance
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities
  • Technician student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Community service initiatives that include paid volunteer hours
  • Employee referral program with bonus opportunities
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