Boat Business Assistant Full Time

Bass Pro Shops•Gainesville, FL

6d•Onsite

About The Position

The Boat Business Assistant provides clerical support for all boat, motor, trailer, or ATV customer purchases in the Boat Department or at a Boat Dealership. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience. The assistant helps the Business/Sales Manager or Boat Manager in selling finance and insurance programs, conducts customer closings and funding activities, and coordinates all paperwork involved in the sale process. This includes creating and finalizing quotes, printing closing documents, entering customer deposits, and maintaining sales, finance, and commission logs. The position is also responsible for accounting for all monies received, performing end-of-day closing activities, and accurately posting all deals within 24 hours of delivery. Additionally, the assistant organizes and processes MSOs, answers multi-line phones, maintains office supplies and title/registration paperwork, completes and files required title work, and registers products within manufacturer's specified timeframe requirements. Other clerical tasks such as sending faxes and maintaining customer files are also part of the role.

Requirements

High School education or equivalent experience
Must be at least 21 years old
Ability to calculate figures, make change, and figure percentages
Ability to communicate in a friendly and professional manner
Clerical / data entry skills preferably within the marine or auto industry
Good organizational abilities
Detail oriented

Responsibilities

Provides clerical support for all boat, motor, trailer, or ATV customer purchases.
Supports world-class customer service and ensures a pleasant shopping experience.
Assists in selling finance and insurance programs to increase dealer revenues.
Conducts or assists in customer closings and funding activities.
Coordinates all paperwork involved in the sale process, including creating quotes, printing documents, entering deposits, and maintaining logs.
Accounts for all monies received and ensures their safekeeping.
Performs end-of-day closing activities, including till reconciliation and report preparation.
Completes data entry into IDS for all sale activities and posts deals within 24 hours of delivery.
Organizes and processes MSOs, including data entry, safeguarding documents, and maintaining a filing system.
Answers multi-line phones in a timely, professional, and courteous manner.
Maintains adequate inventory of office supplies and title/registration paperwork.
Completes and files all required title work and associated documentation.
Maintains all documentation from manufacturers and warranty registers all products sold.
Performs other clerical tasks as required, including sending faxes and maintaining customer files.