Boat Business Assistant Full Time

Bass Pro Shops•Gainesville, FL

5d•Onsite

About The Position

The Boat Business Assistant provides clerical support for all boat, motor, trailer, or ATV customer purchases in the Boat Department or at a Boat Dealership. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The assistant helps the Business/Sales Manager or Boat Manager in selling finance and insurance programs to increase dealer revenues, conducts or assists in customer closings and funding activities, and coordinates all paperwork involved in the sale process. This includes creating and finalizing quotes, printing closing documents, entering customer deposits, and maintaining sales, finance, and commission logs. The position is also responsible for accounting for all monies received, performing end-of-day closing activities like till reconciliation and bank deposit preparation, and completing data entry into the IDS system for all sale-related activities, posting deals within 24 hours of delivery. Additionally, the assistant organizes and processes MSOs, answers multi-line phones, maintains office and title supply inventory, completes and files required title work, prepares check requests, and maintains manufacturer documentation and warranty registrations. Other clerical tasks such as sending faxes and maintaining customer files are also part of the role.

Requirements

High School education or equivalent experience
Must be at least 21 years old
Ability to calculate figures, make change, and figure percentages
Ability to communicate in a friendly and professional manner
Clerical/data entry skills
Good organizational abilities
Detail-oriented

Nice To Haves

Experience within the marine or auto industry

Responsibilities

Provides clerical support for all boat, motor, trailer, or ATV customer purchases.
Supports world-class customer service and ensures a pleasant shopping experience.
Assists in selling finance and insurance programs to increase dealer revenues.
Conducts or assists in customer closings and funding activities.
Coordinates all paperwork involved in the sale process, including quotes, closing documents, and customer deposits.
Maintains Sales, Finance, and Commission logs.
Accounts for all monies received and ensures their safekeeping.
Performs end-of-day closing activities, including till reconciliation and bank deposit preparation.
Completes data entry into the IDS system for all sale-related activities.
Accurately posts all deals within 24 hours of delivery.
Organizes and processes MSOs, including receipt entry, safeguarding, filing, and requesting duplicate MSOs.
Answers multi-line phones in a timely, professional, and courteous manner.
Directs inbound calls and takes accurate messages.
Maintains inventory of office supplies, including state/local title and registration paperwork.
Orders supplies on a timely basis.
Completes and files all required title work and associated documentation.
Prepares check requests as needed.
Maintains documentation from manufacturers and warranty registers products sold.
Performs other clerical tasks as required, including faxes and file maintenance.
Completes all other assigned duties.