BMS Service Specialist II

Schneider Electric•Wodzisław Śląski, New York

4d•Onsite

About The Position

Schneider Electric is seeking a BMS Service Representative II to support commercial building customers primarily in Manhattan, with occasional work in Northern New Jersey. This field service role is suited to a professional with hands-on Building Management System (BMS) or Building Automation System (BAS) experience who can troubleshoot, commission, and optimize HVAC control systems. The role works directly with customers to maintain and improve critical building systems and supports service, startup, and commissioning activities. The position requires participation in an on-call rotation and occasional travel to Northern New Jersey. A company vehicle is provided. The expected U.S. pay range is USD 68,000–102,000 per year, including base pay and short-term incentives. Schneider Electric describes its Total Rewards package as including medical, dental, vision, basic life insurance, flexible work arrangements, paid family leaves, well-being programs, 12 holidays, 15 days of paid time off, incentives, company share ownership, and a 401(k) with match, along with career development and community support programs.

Requirements

Minimum 2 years of Building Management System (BMS) or Building Automation System (BAS) experience.
Experience as a Service Technician, Controls Technician, Building Automation Technician, or similar role.
Experience commissioning, servicing, and troubleshooting Direct Digital Controls (DDC).
Hands-on experience with controllers, sensors, actuators, valves, and other field devices.
Working knowledge of commercial HVAC systems including VAVs, AHUs, RTUs, chillers, and boilers.
Strong knowledge of HVAC systems and building automation controls.
Understanding of low-voltage controls, networking fundamentals, and control system integration.
Ability to read and interpret mechanical, electrical, and controls drawings.
Strong troubleshooting, problem-solving, and customer communication skills.
Ability to work independently in a field service environment.
Valid driver's license and acceptable driving record.
Associate degree, technical/trade school certification, military technical training, or related work experience.

Nice To Haves

Experience with Schneider Electric EcoStruxure, Siemens, Automated Logic (ALC), Johnson Controls, Honeywell, Trane, or similar BAS platforms.
Familiarity with BACnet, Modbus, LonWorks, or similar building automation communication protocols.
Experience with system commissioning, retrofits, upgrades, and controls optimization.

Responsibilities

Troubleshoot, repair, and maintain Building Automation Systems (BAS/BMS) and HVAC control systems.
Install, commission, configure, and optimize controllers, field devices, and related control equipment.
Diagnose and resolve issues involving HVAC equipment, sensors, actuators, valves, low-voltage controls, and control networks.
Perform software updates, preventative maintenance, and system modifications to improve performance and reliability.
Support commissioning activities and startup of new and existing building automation systems.
Interpret mechanical, electrical, and controls drawings to support field activities.
Provide technical recommendations and solutions directly to customers.
Document service activities, troubleshooting findings, and system changes.
Support project teams, commissioning agents, and product support teams as needed.
Participate in an on-call rotation and respond to customer service needs as required.