Blood Order Processing Technician

01 Vitalant • El Paso, TX

4d • Onsite

About The Position

Vitalant is seeking a Blood Order Processing Technician to support its Hospital Distribution team and help ensure lifesaving blood products are available to hospitals and healthcare facilities. The role processes hospital blood orders and prepares blood products for scheduled procedures, ongoing patient needs, and urgent situations in a fast-paced, highly regulated healthcare environment. The work directly supports patient care and requires accuracy, responsiveness, and attention to detail. A blood banking background is not required.

The schedule is either 2:00 p.m.–10:30 p.m. or 2:30 p.m.–11:00 p.m., five days per week, with fluctuating workdays. Weekend availability and participation in an on-call rotation every eight weeks are required. Starting pay is $16.45–$17.15 per hour, based on experience. The position is located at 424 South Mesa Hills Drive, El Paso, Texas 79912.

Requirements

• High school diploma or GED.
• A driver's license with a good driving record is required in all locations except Pennsylvania.
• Strong customer service and communication skills.
• Ability to accurately enter, review, and maintain information using computer systems.
• Ability to work the position's schedule, which may include weekends, holidays, evenings, and on-call responsibilities depending on location.
• Ability to perform the physical requirements of the position, including handling, moving, and preparing blood products and related supplies; lift up to 40–50 pounds.
• Ability to follow detailed procedures and work accurately under pressure.

Nice To Haves

• Experience in customer service, healthcare, laboratory support, pharmacy, inventory, order fulfillment, distribution, compliance, logistics, or another environment where accuracy and established procedures are essential.
• Strong attention to detail and commitment to accuracy.
• Ability to manage multiple priorities without sacrificing quality and remain calm with urgent or time-sensitive requests.
• Comfort learning computer systems and working with detailed documentation.
• Enjoyment of teamwork and reliability in support of a 24/7 healthcare operation.

Responsibilities

• Receive, process, and confirm routine and urgent blood product orders from hospitals and healthcare facilities, providing professional customer service, order updates, and timely responses to inquiries.
• Select, verify, prepare, package, and distribute blood products accurately; complete required documentation and support patient safety.
• Monitor, receive, store, rotate, and track blood product inventory and supplies, maintaining accurate records and product availability.
• Use computer systems and internal software to process orders, document transactions, manage inventory, and meet recordkeeping requirements.
• Follow standard operating procedures, quality standards, safety guidelines, and temperature-control requirements in a regulated healthcare environment.
• Maintain clean, organized, and compliant work areas.
• Collaborate with drivers, couriers, hospital staff, and team members to manage changing priorities and time-sensitive requests.
• When applicable, deliver blood products to hospitals using a Vitalant vehicle.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement savings with 5% company match.
• Tuition assistance and professional development opportunities.
• Employee assistance and wellness resources.
• Generous paid time off and paid holidays.
• Health savings and flexible spending accounts.
• Employee recognition and service award programs.
• Discounted event tickets, gym memberships, Hinge Health support, and exclusive employee offers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED