Blood Collections Supervisor

American Red Cross • Wichita, KS

2d • Onsite

About The Position

The Blood Collections Supervisor leads the blood collection team to provide donors with a positive experience. The role uses leadership, compassion, and customer service skills to support staff and donors, drive results, and maintain a respectful and welcoming environment. The position includes supervising, training, and evaluating blood collection staff. The American Red Cross offers paid phlebotomy training and opportunities to develop skills and advance a career within the organization.

Staff conduct mobile blood drives at businesses, schools, and other locations and work together to set up and tear down the required equipment. The schedule is variable and may include early mornings, late nights, weekends, and holidays; overnight travel may be required in some locations. The schedule is provided two to three weeks in advance. The position is based in Garden City, Kansas.

Requirements

• Bachelor’s degree or a combination of education and work experience, with four to eight years of related work experience.
• At least three years of supervisory or leadership experience.
• Customer service experience and effective verbal communication skills.
• Ability to discuss procedures and medical issues effectively with patients, families, and physicians.
• Current, valid driver’s license and a good driving record.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods; and ability to adapt to long, irregular hours and frequent schedule changes.
• Position may require a minimum height of 60 inches to safely operate Red Cross vehicles.

Nice To Haves

• Basic computer skills.
• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• More than three years of leadership experience in a healthcare setting.

Responsibilities

• Supervise blood collection staff, including training and performance.
• Drive results and serve others with a high level of respect for customer service.
• Personally connect with donors, listen to their stories, and help them understand the value of their donation.
• Contribute to a friendly and fun environment and work with co-workers to encourage donors to return.
• Work as part of a team to set up and tear down equipment for mobile blood drives.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• PTO starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager