Blood Bank Supervisor, Laboratory, Full Time, Flex Shift, Job ID # 1889983
About The Position
The Blood Bank Supervisor serves as the regional Blood Management subject matter expert and oversees the administrative and technical operations of the Blood Banks in partnership with laboratory site management. As part of the laboratory management team, the supervisor works collaboratively across the department to support its mission and continuous improvement. The position is accountable for technical oversight of Transfusion Service functions, regulatory compliance, quality assurance, staffing, training, performance assessment, blood supply, and budget management. The role reports to the Laboratory Director and supervises Medical Technologists and Blood Bank staff.
Requirements
- Bachelor's degree in Medical Technology or a related science.
- Five years of experience in an accredited blood center or transfusion service.
- Strong organizational and troubleshooting skills.
- Interpersonal and communication skills sufficient to monitor, support, and evaluate Transfusion Service staff performance.
- Manual dexterity to produce legible handwriting, use a keyboard, and manipulate laboratory equipment.
- Basic knowledge of word-processing, spreadsheet, and flow-charting software.
- Ability to follow oral and written instructions and carry out complex procedures.
- MT ASCP, SBB ASCP, or equivalent certification.
- Knowledge of current scientific, regulatory, and management skills applicable to a management position in a scientific discipline.
- Strong leadership skills for motivating and empowering staff.
- Ability to analyze, think creatively, seek innovative alternatives, and harmonize dissent.
- Capacity for quick and decisive action.
- Ability to understand people, address conflict, and achieve conflict resolution.
Nice To Haves
- Two years of supervisory experience.
- Training or experience in Total Quality Management.
Responsibilities
- Compose, evaluate, and revise technical procedures for the Transfusion Service Departments.
- Resolve clinician complaints and problems, and participate in resolving employee problems or issues.
- Collaborate with Lab Directors on disciplinary recommendations and participate in hiring and termination processes as needed.
- Work with laboratory leadership to maintain adequate inventory, order supplies, and purchase equipment as necessary.
- Manage Blood Bank expenses and budget, maintaining relationships with vendors, Materials Management, and Accounting and meeting financial targets.
- Provide superior customer service to internal and external clients, customers, and patients.
- Provide technical oversight of Transfusion Service functions.
- Ensure compliance with regulatory agencies and maintain inspection readiness; explain the service's compliance to inspectors.
- Collaborate with laboratory leadership on staff scheduling and workload distribution to meet clinician demand.
- Serve on the SEMC Transfusion Committee.
- Work with and monitor the performance of the blood supplier and the use of the blood supply.
- Review technical and clerical work in the section.
- Generate or supervise the Internal Quality Assurance program and review Quality Control and CAP surveys.
- Prepare recall notification information and letters for the Laboratory Director.
- Orient new employees and current employees to new procedures in a timely manner.
- Assess staff competence, certify adherence to continuing education requirements, and conduct annual performance assessments.
- Take disciplinary action as necessary.
- Follow hospital and departmental policies and requirements for safety, record keeping, payroll, purchasing, maintenance, and regulatory compliance.
- Conduct oneself professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
