Supv Laboratory- Blood Bank

WVU Medicine

About The Position

This position supervises laboratory services in assigned areas by overseeing personnel and day-to-day workflow. The supervisor assists laboratory managers with personnel coverage, staffing, employee orientation and performance feedback, and coordinates reference laboratory specimens and computer downtime activities. The role also operates and oversees laboratory equipment, contributes to the development and revision of procedures and policies, and applies hospital and laboratory administrative and safety policies. The position supports customer service and monitors related day-to-day activities to identify and address potential problems. It organizes resources and workload to support efficient laboratory operations and patient care, monitors quality control records and test results, ensures work is completed within established turnaround times, and maintains communication with laboratory staff and other hospital departments. The supervisor may also instruct, supervise, and evaluate residents and students in accordance with laboratory policies.

Requirements

Bachelor’s degree in Medical Technology, Cytotechnology, Histotechnology (Medical Laboratory Science), or a related field; or an associate’s degree in Medical (Clinical) Laboratory Technology or a related field.
Current state licensure where required. In West Virginia, a license as High Complexity Testing Personnel (HCTP), Cytotechnologist, or Histotechnologist is required. Pennsylvania, Ohio, and Maryland have no state license requirement stated in the posting.
Four years of experience as a Medical Technologist, Medical Laboratory Technician, Histotechnologist, or Cytotechnologist.
Competency in serving different patient populations, including neonates, pediatrics, adolescents, adults, and geriatrics.
Knowledge of medical technology and management principles.
Excellent written and oral communication skills.
Ability to sit for extended periods.
Ability to lift or pull up to 25 pounds.
Ability to tolerate unpleasant specimen odors.

Nice To Haves

National certification through ASCP or AMT as one of the following: Medical Laboratory Technician (MLT), Medical Laboratory Scientist (MLS), Cytotechnologist (CT), or Histotechnologist (HTL).

Responsibilities

Assist managers in supervising laboratory areas, ensuring appropriate personnel coverage and staffing.
Participate in new staff orientation and provide input for annual performance appraisals, disciplinary actions, and terminations based on documented performance.
Coordinate the handling of Reference Laboratory specimens and ensure results are received within specified time frames.
Coordinate laboratory computer downtime activities with LIS personnel and technical staff according to standard operating procedures.
Operate and supervise laboratory equipment in accordance with standard operating procedures, and prepare patient specimens according to standard operating policies.
Provide input on the development and revision of standard operating procedures and department policies.
Maintain knowledge of hospital and laboratory administrative and safety policies and procedures, as well as the applicable Collective Bargaining Agreement, and apply them consistently.
Respond to and research customer inquiries; monitor customer service, Specimen Processing, and/or Phlebotomy activities to identify problems and possible solutions.
Seek input and direction from Medical Director(s), the Administrative Director, and/or managers on medical and technical issues, employee training, and quality assurance and quality control procedures.
Organize time, materials, and resources economically; prioritize laboratory requests and adjust workload and staffing to support patient care and efficiency.
Participate in staff meetings, in-services, and other activities to communicate information to laboratory staff and other relevant personnel.
Maintain laboratory communication and ensure new policies and procedures are communicated to staff promptly and incorporated into routine practice.
Review and evaluate quality control records and test results as needed to identify analytical errors, shifts, and trends and to support quality patient results.
Help coordinate resources and prioritize work across laboratory sections within the division.
Ensure daily workload is completed within established turnaround times by adjusting work according to test priority and reviewing pending test results.
Communicate with supervisory and laboratory personnel, other hospital departments, and patients or the public as necessary to disseminate information and identify or resolve problems.
May provide technical and theoretical instruction, supervision, and evaluation of medical school residents and students according to laboratory policies.