Blood and Supply Transportation Courier (Norfolk)

The Blood Connection•Suffolk, VA

11d

About The Position

A Blood and Supply Transportation Courier is responsible for the safe and timely transportation of blood and blood components from The Blood Connection to transfusion facilities, as well as delivering raw materials and supplies to and from satellite centers and mobile collection sites. The role ensures accurate documentation, compliance with regulatory standards, and excellent customer service to maintain strong relationships with hospitals, satellite centers, and internal teams.

Requirements

High school diploma or GED.
Valid driver’s license with no major infractions and dependable transportation.
Acceptable competence with standard operating protocols used in the department and throughout the blood center.
Good knowledge of operating smart devices.
Excellent customer service skills.
Ability to read, understand, and follow written and verbal instructions.
Ability to follow standard operating procedures in a heavily FDA-regulated environment.
Ability to communicate effectively, tactfully, and courteously with patrons, donors, sponsors, and co-workers.
Ability to work with all levels of staff in a diverse work environment.
Ability to establish and maintain effective working relationships with staff, management, and peers.
Ability to lift up to 50 pounds, sit for extended periods, and bend and twist.
Ability to push and pull wheeled carts using controlled manual force; employees are expected to request assistance or use mechanical aids as needed for safe handling.

Nice To Haves

Prior experience in a similar or related job.

Responsibilities

Load the vehicle with necessary materials and supplies.
Ensure that all orders are delivered in a timely manner.
Coordinate and perform routes and pickups to ensure timely processing and delivery.
Accurately complete required paperwork or electronic documentation.
Build boxes for hospital deliveries.
Maintain good customer service relations with co-workers, clients, and the public.
Maintain a clean and orderly work area.
Operate company vehicles safely.
Produce accurate, precise, and legible documentation at each level of the manufacturing and distribution process.
Drive and safely operate a vehicle in various weather conditions, including rain, heat, cold, and other adverse conditions.
Perform other duties as assigned or required.