Blood and Supply Transportation Courier (Norfolk)

The Blood Connection•Suffolk, VA

10d

About The Position

A Blood and Supply Transportation Courier safely and promptly transports blood and blood components from The Blood Connection to transfusion facilities and delivers raw materials and supplies to and from satellite centers and mobile collection sites. The role supports accurate documentation, compliance with regulatory standards, and strong customer relationships with hospitals, satellite centers, and internal teams. The courier loads vehicles with required materials and supplies, completes delivery routes and pickups, and ensures orders are delivered on time. The position also involves building boxes for hospital deliveries, operating company vehicles safely in varied weather conditions, maintaining an orderly work area, and completing precise, legible paperwork or electronic documentation throughout the manufacturing and distribution process. Other duties may be assigned as needed.

Requirements

High school diploma or GED.
Valid driver’s license with no major infractions and dependable transportation.
Acceptable competence with standard operating protocols used in the department and blood center.
Good knowledge of operating smart devices.
Excellent customer service skills.
Ability to read, understand, and follow written and verbal instructions.
Ability to follow standard operating procedures in a heavily FDA-regulated environment.
Ability to communicate effectively, tactfully, and courteously with patrons, donors, sponsors, and co-workers.
Ability to work with all levels of staff in a diverse work environment.
Ability to establish and maintain effective working relationships with staff, management, and peers.
Ability to lift up to 50 pounds, sit for extended periods, bend and twist, and push and pull wheeled carts using controlled manual force.
Ability to request assistance or use mechanical aids as needed for safe handling.

Nice To Haves

Prior experience in a similar or related job is preferred.

Responsibilities

Load the vehicle with necessary materials and supplies.
Ensure all orders are delivered in a timely manner.
Coordinate and perform routes and pickups to support timely processing and delivery.
Accurately complete required paperwork or electronic documentation.
Build boxes for hospital deliveries.
Provide good customer service to co-workers, clients, and the public.
Maintain a clean and orderly work area.
Operate company vehicles safely, including in various weather conditions.
Produce accurate, precise, and legible documentation throughout the manufacturing and distribution process.
Perform other duties as assigned or required.