Retail | Bleau Signature Sales Associate

Fontainebleau Florida Hotel • Miami Beach, FL

1d • Onsite

About The Position

The Bleau Signature Sales Associate delivers an elevated retail experience through the sale of Fontainebleau brand apparel and curated local mementoes. The role provides exceptional guest service while driving sales performance in a fast-paced, upscale hospitality environment. The ideal candidate is personable, detail-oriented, and passionate about fashion and guest engagement. A flexible schedule is required to support varying business demands, including weekends, holidays, and peak resort seasons.

Work is performed in the retail outlet environment, where conditions such as noise level, temperature, illumination, and air quality may vary.

Requirements

• Availability to work a flexible schedule, including weekdays, weekends, evenings, and holidays.
• Ability to stand for extended periods and move throughout the retail space.
• Professional appearance and demeanor consistent with a luxury resort environment.
• Strong interpersonal skills and a passion for exceptional guest service.
• Ability to multitask and perform effectively in a fast-paced setting.
• Strong understanding of fashion trends.
• Excellent communication and relationship-building skills.
• Proven ability to drive sales and meet performance goals.
• Attention to detail, particularly in presentation and visual merchandising.
• Proficiency with POS systems and basic retail technology.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.
• Ability to tolerate varying noise levels, temperature, illumination, and air quality.
• Mobility and ability to perform prolonged walking, sitting, and standing.
• Eye-hand coordination and manual dexterity.
• Ability to distinguish letters, symbols, and colors.
• Ability to push and/or pull a file cabinet weighing up to fifteen pounds.

Nice To Haves

• Previous retail or sales experience, ideally in fashion or hospitality.
• Experience in a resort or high-end customer service setting.

Responsibilities

• Provide personalized, attentive service to hotel guests in line with luxury retail and brand standards.
• Engage guests to understand their needs and recommend Fontainebleau apparel and complementary items.
• Drive sales using product knowledge, styling suggestions, and upselling techniques.
• Maintain the sales floor through merchandising, replenishment, and organization.
• Process transactions accurately using point-of-sale systems while managing multiple guest interactions.
• Handle guest inquiries, concerns, and returns professionally and with a solutions-oriented approach.
• Support inventory management by receiving shipments, tagging merchandise, and organizing the stockroom.
• Collaborate with team members and leadership to achieve sales goals and uphold service excellence.
• Follow company policies, procedures, and loss prevention standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED