Black Friday Associate - Destiny USA

Pacsun Careers•Syracuse, NY

7d•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also carries out initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while remaining aware of product value and promotions; and handles customer situations according to company policies and procedures. The position supports store sales and operational goals, participates in contests and events, and executes digital sales strategies such as ship-from-store and BOPIS. It also involves completing assigned tasks, following visual standards, maintaining organization and cleanliness, and complying with company, safety, and loss-prevention policies. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, extended periods of sitting or standing, and climbing ladders as needed. The associate must be able to maneuver around the sales floor, stockroom, and office areas and work in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations in accordance with policies and procedures, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Support organization and cleanliness to promote a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with loss-prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with the leadership team to improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core value behaviors.
Maintain the company's fashion image by adhering to Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.