Black Friday Associate - Destiny USA

PACSUN•City of Syracuse, NY

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends. The role also carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team while consistently providing an exceptional customer experience. Associates are expected to support sales and operational goals, execute digital sales strategies, maintain store standards, and follow company and loss-prevention policies.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, handle objects, reach, twist, or squat as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to company policies and procedures, seek solutions, and involve leadership in escalated matters.
Complete assigned tasks promptly and efficiently.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness and promote a safe environment for customers and coworkers.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay informed about financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by demonstrating core-value behaviors.
Maintain the company’s fashion image by following Employee Appearance Guidelines.
Take initiative to learn about products, brands, fashion, and trends.
Work to improve individual performance while contributing productively as a team member.