Black Friday Associate - Streets at Southpoint - Durham, NC

Pacsun Careers•Durham, NC

12d

About The Position

The Black Friday Weekend Associate generates sales by showing passion for products, brands, fashion, and trends, while delivering an exceptional customer experience. The associate completes initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role supports sales and store operations, maintains company visual and cleanliness standards, and follows company policies, including loss prevention and safety requirements. Availability to work Black Friday Weekend is required. Duties and responsibilities may change, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work on Black Friday Weekend.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

Represent the PacSun brand by demonstrating interest in products, brands, fashion, and trends, and follow Employee Appearance Guidelines.
Contribute to a positive work environment and work productively as a member of the team.
Learn about products, brands, fashion, and trends, and strive to improve individual performance.
Deliver an engaging, positive, and authentic customer experience.
Focus on selling while staying aware of product value and promotions.
Handle customer situations according to company policies and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks promptly and efficiently.
Execute visual directives and maintain company visual standards.
Maintain organization and cleanliness to support a safe shopping and working environment.
Follow company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.