About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The associate executes initiatives and tasks assigned by the leadership team, works positively with the store team, and consistently provides an exceptional customer experience. The role reflects the PacSun brand, promotes a positive working environment, and supports the company’s fashion image and standards. Associates engage customers, focus on selling, respond to customer situations according to policy, complete assigned tasks efficiently, maintain visual standards and a clean, safe store, and communicate customer feedback and policy violations to leadership as appropriate. Associates also participate in store events and contests, stay current on financial goals, support sales and operational goals, and execute digital sales strategies such as ship-from-store and BOPIS. This is a part-time position requiring availability to work Black Friday Weekend.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work on Black Friday Weekend.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel objects, and reach, twist, or squat.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Required close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Demonstrate passion and affinity for products, brands, fashion, and trends while reflecting the PacSun brand.
  • Contribute to a positive working environment by exhibiting core value behaviors.
  • Adhere to Employee Appearance Guidelines and maintain the company’s fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on selling while maintaining awareness of product value and promotions.
  • Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and involve leadership in escalated matters.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
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