Bistro Morning Attendant

Magna Hospitality Group•New Haven, CT
•$0 - $18•Onsite

About The Position

The Bistro Morning Attendant helps create a warm, welcoming breakfast experience for hotel guests. The role includes preparing and replenishing the bistro, greeting guests, assisting with their questions and requests, and keeping the dining and service areas clean, organized, and inviting. The attendant follows food-handling, sanitation, and health and safety procedures, communicates guest feedback and operational needs to management, and collaborates with Food & Beverage and hotel teams to provide a positive guest experience. The posting describes career advancement opportunities, including a Management Development Program that may lead to a management opportunity in less than one year.

Requirements

  • Previous food service, hospitality, hotel, or customer service experience is ideal; the employer is willing to train the right person.
  • Friendly, outgoing personality and genuine passion for hospitality and guest service.
  • Strong communication and interpersonal skills, with the ability to connect with guests and colleagues.
  • Ability to work independently while contributing to a team-oriented environment.
  • Ability to safely handle food and follow food handling and sanitation procedures.
  • Strong attention to detail and ability to maintain a clean, organized work environment.
  • Ability to multitask and remain calm and professional during busy breakfast periods.
  • Fluent English communication skills, including reading, writing, and speaking.
  • Ability to stand and walk for extended periods and perform routine lifting, carrying, and stocking duties.
  • Ability to work an early morning schedule, including weekends and holidays.
  • Reliability, punctuality, and commitment to providing a positive guest experience.

Nice To Haves

  • Previous food service, hospitality, hotel, or customer service experience.

Responsibilities

  • Welcome and greet hotel guests in a friendly, professional, and enthusiastic manner.
  • Set up and prepare the bistro and breakfast area before opening.
  • Prepare, replenish, and maintain breakfast food and beverage stations throughout the morning.
  • Ensure food and beverage displays are attractive, well-stocked, and presented according to hotel standards.
  • Monitor food levels and communicate replenishment or supply needs to management.
  • Provide guests with information about food and beverage offerings and assist with questions, requests, and special needs courteously and promptly.
  • Maintain cleanliness and organization of tables, counters, serving areas, and the overall bistro throughout service.
  • Clear and reset tables promptly.
  • Follow food handling, storage, temperature control, and sanitation procedures.
  • Monitor buffet and food service areas for compliance with health and safety standards.
  • Restock condiments, utensils, napkins, beverages, and other bistro supplies as needed.
  • Assist with basic food preparation as directed.
  • Maintain a professional appearance and follow hotel uniform and grooming standards.
  • Complete opening and closing duties, including cleaning and organizing the bistro and service areas.
  • Communicate guest feedback, maintenance concerns, and operational needs to the appropriate manager.
  • Work collaboratively with Food & Beverage and hotel teams to provide an exceptional guest experience.
  • Act with the highest level of integrity in every decision.

Benefits

  • Health, dental, vision, life, and voluntary insurance.
  • Management Development Program.
  • TEAM and travel discounts.
  • Vacation, wellness, and holiday pay.
  • Career advancement opportunities.
  • Referral bonus program.
  • Full-time positions are benefits eligible, including time off, travel discounts, medical coverage, and other insurance options.
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