Bistro Lead - Full Time

Courtyard by Marriott Orem University Place•Orem, UT

4d•$18 - $19

About The Position

The Bistro Lead coordinates daily front-of-house and back-of-house Bistro operations at the Courtyard by Marriott in Orem. The role performs basic Bistro server and cook tasks, assists the Food and Beverage Manager, and supports customer satisfaction by providing food and beverage service. This is a full-time position requiring 32–40 hours per week and open availability, including specified evening shifts: Tuesday and Friday from 3:00–10:30 p.m., and Wednesday, Thursday, and Saturday from 3:30–10:30 p.m. The employer states that it complies with Marriott brand standards and follows the “Commitment to Clean” program to support the safety of employees and guests. Benefits are based on hours worked per week.

Requirements

At least 2 years of customer service experience.
Excellent oral communication skills.
Strong leadership, motivational, and people skills.
Good organization and time-management skills.
Open availability, including the listed evening shifts.

Nice To Haves

High school diploma or equivalent preferred.
Familiarity with restaurant software such as Micros.

Responsibilities

Perform basic tasks required of a Bistro server and cook.
Coordinate daily front-of-house and back-of-house Bistro operations.
Complete weekly alcohol inventory and ordering.
Assist the Food and Beverage Manager.
Take customer orders and handle transactions.
Prepare food, coffee, and other beverages, including alcohol as needed.
Respond efficiently and accurately to customer complaints and deliver food and beverage service aimed at maximizing customer satisfaction.
Oversee the dining room by checking in with customers and following up with all tables.