Bistro Attendant

McKibbon Hospitality•Jacksonville Beach, FL

About The Position

The Bistro Attendant takes customer orders and prepares and serves food and beverages in a timely, friendly, enthusiastic, and professional manner. The role includes preparing Starbucks coffee beverages and breakfast or light evening fare, including cooking menu items. The attendant helps create a welcoming guest experience, maintains food-service supplies and cleanliness, and contributes to a comfortable, energized working environment.

Requirements

  • One to two years of experience as a server, barista, cook, or attendant in a similar setting.
  • Ability to work a flexible schedule, including shifts, weekends, and holidays.
  • Knowledge of state and local guidelines regarding alcohol service.
  • Computational skills to process guest payments.
  • Ability to lift trays of beverages or food items weighing up to 30 lbs. regularly.
  • Ability to provide friendly, personalized service and help create an energized bar atmosphere.
  • Ability to anticipate customer needs and change course of action accordingly.
  • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.
  • Motivated self-starter who consistently serves guests with professionalism and courtesy.

Nice To Haves

  • Coursework, certification, or education in a restaurant or business field is highly desired.
  • Food safety certification and/or alcohol service training is recommended.

Responsibilities

  • Greet each guest and help them feel important.
  • Know the menu, offer suggestions, and answer guest questions.
  • Serve guest orders as requested and in accordance with company and brand standards.
  • Prepare Starbucks coffee beverages and breakfast or light evening menu items, including cooking.
  • Maintain adequate supplies of clean dishware.
  • Carry food, dishes, trays, and silverware from the pantry to serving counters.
  • Collect dirty dishes and tableware and run them through the dishwasher.
  • Clean counters, shelves, furniture, and equipment in the pantry or breakfast area.
  • Clean spills and broken items and remove trash as needed.
  • Mop or vacuum floors.
  • Fill beverage and ice dispensers and stock or refill condiment areas.
  • Maintain the look and cleanliness of the bar and its surroundings.
  • Anticipate customer needs and adjust actions accordingly.
  • Contribute as an active team member to a fun, energized, and comfortable working environment.

Benefits

  • Comprehensive medical, dental, and vision benefits for full-time associates.
  • Life insurance for full-time associates.
  • Pet insurance for full-time associates.
  • Short- and long-term disability coverage for full-time associates.
  • Paid time off and holidays for full-time associates.
  • Tuition assistance for full-time associates.
  • Competitive compensation with incentives, which vary by position.
  • 401(k) savings plan with 50% matching up to 10% of compensation.
  • Associate referral program.
  • Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
  • Fundraising matching funds program.
  • Team volunteer opportunities.
  • 24/7 chaplain services.
  • Exclusive hotel rate discounts.
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