TECHNICIAN, BIOMEDICAL I-St. Augustine, FL

Compass Group•SAINT AUGUSTINE, FL

About The Position

Intelas, a Compass Healthcare company, provides healthcare asset management services using expert service teams and data-driven strategies. The company supports nearly 4,500 healthcare sites nationwide and manages more than 1.15 million medical devices. The Biomedical Equipment Technician I supports patient care by maintaining and servicing medical equipment, helping ensure regulatory compliance and equipment uptime. The role performs planned maintenance and electrical safety inspections on patient care and selected support equipment, manages assigned equipment and service schedules, responds to clinical departments’ equipment concerns, and documents asset-related work. It also includes inspections, maintenance procedure development, test-equipment calibration checks, parts ordering, user training, recommendations for service strategies and quality improvement participation. Emergency on-call duties may be required.

Requirements

Associate degree in electronics or biomedical equipment technology, military training, or equivalent experience.
Good communication and customer service skills.
Good organizational and time-management skills.
Working knowledge of computer applications used to track service histories and produce asset reports.
Good troubleshooting skills.
Ability and willingness to serve on call as required.
Strong work ethic and ability to work as part of a team.

Nice To Haves

One to three years of experience servicing clinical or patient care equipment in a hospital environment.
For field service positions requiring travel, a valid driver's license is required.
Ability to work independently with some supervision.

Responsibilities

Perform planned maintenance and electrical safety inspections on patient care and selected support equipment in compliance with established standards.
Manage assigned equipment and schedule service.
Perform pre-acceptance inspections and develop preventive maintenance procedures; maintain procedure and manual files.
Ensure test equipment is functioning properly and calibrated within established intervals.
Respond promptly to clinical department calls to evaluate and address valid operator complaints and concerns.
Research and initiate orders for repair parts within established budget parameters.
Maintain purchase order logs and validate invoices for payment for field service personnel.
Provide informal training to equipment users and Crothall Services Group staff as requested or needed.
Recommend equipment service strategies to the Department Manager and keep the supervisor informed about activities, needs, and problems.
Participate in the Quality Improvement/Risk Management program by understanding customer concerns and recommending improvements.
Maintain an orderly and functional work environment.
Provide emergency on-call support as needed.
Document significant asset-related actions in accordance with department practices.
Participate in department meetings.
Collaborate with technical staff to share technical updates and device-related problems.