Bmet II

Block Imaging Parts & Service•Simi Valley, CA

About The Position

The Biomedical Engineer Technician II independently performs preventive maintenance, troubleshooting, and intermediate repairs on biomedical equipment within an assigned geographic region. The role partners with clinicians, service teams, and senior engineers to resolve issues efficiently, minimize equipment downtime, and support patient safety and technology reliability. It requires professional customer service, sound judgment, growing technical expertise, and the ability to work independently while contributing to a collaborative service team. The position involves frequent travel to assigned healthcare facilities and requires flexibility of schedule. Driving and vehicle operation are essential functions. The role is hourly and non-exempt, with a stated base pay range of $60,000–$80,000 annually, or $28.85–$38.46 per hour; actual pay may vary based on job-related knowledge, skills, and experience. Block Imaging describes its culture through its mission, “People Matter,” and values of Integrity, Honor, and Growth, with an emphasis on being Together, Thoughtful, and Transparent. The company offers a connected and supportive environment for team members working on-site or remotely.

Requirements

  • Preferred experience of 2–5 years in biomedical equipment maintenance, field service, or technical service in a healthcare or imaging environment.
  • Ability to independently perform preventive maintenance, troubleshooting, and intermediate repairs on biomedical and imaging equipment.
  • Experience supporting equipment in clinical settings and working directly with clinicians, service teams, and hospital staff.
  • Ability to manage work assignments within an assigned geographic territory, including scheduling, documentation, and customer communication.
  • Experience applying service documentation, safety standards, and regulatory requirements.
  • Ability to identify and define technical problems using data, training, collaboration, and troubleshooting down to the component level.
  • Foundational PC competency, including word processing, spreadsheets, and databases.
  • Experience with mechanical tools, test equipment, and electronic circuit boards or processors.
  • Understanding of fundamental networking technologies and basic troubleshooting methods.
  • Clear, professional verbal and written communication skills with team members and customers at all levels.
  • Ability to collaborate in a team-driven environment and share knowledge across departments.
  • Adaptability, organization, self-discipline, and ability to work independently in a fast-paced, changing environment.
  • Valid driver’s license and a driving record compliant with Block Imaging’s Driver Policy.
  • Associate degree or equivalent training or experience in electronics or Biomedical Engineering.
  • Ability to meet the position’s physical and environmental requirements, with or without reasonable accommodation, including standing, walking, bending, stooping, kneeling, reaching, handling tools and components, and lifting up to 75 pounds; heavier lifting may require assistance or mechanical aids.
  • Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
  • Ability to communicate with facility staff and document service activities accurately and efficiently.
  • Ability to wear required personal protective equipment, comply with hospital health and safety requirements, safely operate and enter or exit vehicles, drive for extended periods, and work in varied conditions with potential exposure to machinery, noise, and hazardous materials.

Nice To Haves

  • CBET certification is desirable.
  • Lean certification is desirable.

Responsibilities

  • Take ownership of customer issues by identifying problems, communicating clearly, involving appropriate service personnel, and ensuring customer satisfaction.
  • Identify service needs proactively, provide solutions beyond break/fix, and prioritize urgent customer situations with minimal supervision.
  • Represent the company professionally and maintain a positive, cohesive company image in interactions.
  • Support team success by sharing best practices, assisting and mentoring others, and building skills and capacity.
  • Comply with regulatory standards, safety requirements, customer policies, and company procedures.
  • Manage labor, parts, tools, documentation, and administrative tasks effectively.
  • Perform preventive maintenance, repairs, and troubleshooting on biomedical equipment, and escalate issues with effective hand-offs.
  • Communicate clearly, solve problems, and follow through consistently to meet business objectives.
  • Travel frequently to assigned healthcare facilities and operate a vehicle as an essential function.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance options.
  • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
  • Paid time off: full-time team members accrue 19 days per year, starting on their first day.
  • Two annual “People Matter” days for community volunteering.
  • Potential annual bonus opportunities based on company profitability goals.
  • 401(k) plan with a discretionary company matching contribution up to 6%.
  • Financial planning tools and training.
  • Team Member Perks Program with discounts and special deals.
  • Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
  • Employee referral bonus program.
  • Paid parental leave following a qualified FMLA-approved leave.
  • Holiday pay.
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