Billing Support Assistant

Turf Casa•Lakeway, TX
•Remote

About The Position

TurfCasa is hiring a remote Billing Support Assistant to maintain accurate billing records and help resolve routine invoice questions. The role supports the company’s office in Lakeway, Texas, and coordinates with on-site fulfillment teams, but does not involve physical warehouse, delivery, installation, or facilities work. U.S.-based remote applicants are welcome; employment eligibility for the applicant’s work location must be confirmed during hiring. Full-time is the primary opening, though part-time candidates may be considered depending on staffing needs. Entry-level applicants are welcome, and paid training is provided. Base pay is $22.50–$25.75 per hour, with starting pay in that range depending on relevant skills and experience. Schedules are provided two weeks in advance where practical. The company offers a pay review after 90 days, but a raise is not guaranteed. Benefits are administered under applicable company policies and eligibility terms.

Requirements

  • Careful numerical work.
  • Discretion with customer information.
  • Comfort learning remote collaboration tools, communicating with on-site teammates, and following approved processes.

Responsibilities

  • Prepare and update invoices using approved order information.
  • Check records for missing details and route discrepancies for review.
  • Coordinate with customer service and fulfillment to confirm documentation for billing.

Benefits

  • Paid training.
  • Full-time employees receive 10 days of accrued paid time off and 6 paid holidays.
  • Part-time employees receive prorated paid time off.
  • Employee product discounts, subject to approved product margins.
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