Billing Supervisor

Quest Diagnostics•Los Angeles, CA

12h•$58,080 - $81,400•Hybrid

About The Position

The Billing Supervisor leads a production-focused medical billing team. The role oversees staffing, scheduling, employee development, performance objectives, productivity and quality reporting, training, communication, timekeeping, recognition, and motivation. The supervisor also develops and updates team SOPs and manages hiring, training, monitoring, and termination of direct reports. The position is based in West Hills, California, and is hybrid, requiring at least two days per week in the office. The schedule is Monday through Friday, 8:00 AM to 5:00 PM Pacific.

Requirements

1–2 years of supervisory or leadership experience in a medical billing environment.
Billing experience with third-party payors.
High school diploma or equivalent required.
Excellent interpersonal and communication skills, including verbal and writing skills.
Excellent PC and system skills.
Demonstrated problem-solving and analytical skills.
Ability to handle multiple tasks and meet deadlines within standards.
Adaptability and flexibility, with the ability to accept, create, and manage change.

Nice To Haves

Associate’s or bachelor’s degree.

Responsibilities

Supervise a production-focused team.
Manage staffing and work schedules.
Develop team members.
Set individual objectives to meet department goals.
Monitor and report team productivity and quality measures.
Ensure team members are adequately trained to perform their jobs and meet corporate-mandated training requirements.
Maintain ongoing communication, including individual and team meetings.
Manage staff time off, schedules, and timekeeping.
Recognize and motivate team members.
Develop and update SOPs for team processes.
Manage hiring, training, monitoring, and termination of direct reports.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Annual performance bonus compensation may be available to successful candidates.