Billing Specialist

Power Tech LLC•Council Bluffs, IA

About The Position

The Billing Specialist is a key administrative role responsible for overseeing billing operations and financial documentation for commercial and residential projects. The role supports accurate, timely billing, payment processing, and communication with internal teams and external partners. Duties include job cost tracking, invoicing, reimbursement entry, and customer portal submissions. The ideal candidate is detail-oriented, proactive, organized, responsive, and able to work in a fast-paced, collaborative environment. The position works across multiple departments, including Construction, Commercial, and Residential, and partners with technicians, Accounts Receivable, project managers, leadership, and accounting teams. It is expected to maintain audit-ready documentation, meet billing deadlines, and identify and resolve billing issues. The posting refers to this role as both “Billing Specialist” and “Senior Billing Specialist.”

Requirements

At least 3 years of experience in a billing or accounting role.
Strong organizational skills and ability to prioritize competing tasks while maintaining attention to detail.
Customer-focused mindset and strong interpersonal communication skills.
General proficiency with Microsoft Office Suite, email, and accounting or CRM software.
Team-oriented, professional attitude and willingness to support colleagues across departments.
Comfort working in a fast-paced environment with frequent deadlines.

Nice To Haves

Experience in the construction industry.

Responsibilities

Maintain detailed and accurate billing records for internal audits and reporting.
Review job costing before invoicing to ensure customers are billed correctly.
Manage monthly progress billings and invoicing for Construction, Commercial, and Residential departments.
Prepare, review, and submit invoices through customer billing portals.
Prepare and submit pay applications in accordance with customer requirements, billing schedules, and contract terms.
Track invoice status, resolve submission issues, and ensure supporting documentation is complete and accurate.
Answer technicians’ questions about billing and payment processes.
Collect residential customer payments from technicians and ensure they are properly recorded, allocated, and reconciled in financial systems.
Work with the Accounts Receivable team to respond promptly and professionally to billing and AR inquiries.
Communicate with the billing supervisor, project managers, leadership, and accounting teams about billing status, corrections, and deadlines.
Identify and communicate billing issues or discrepancies and work across teams to resolve them.
Complete billing by established deadlines, follow up on unapproved items, and coordinate with collections to support accounts receivable goals.