Billing Specialist

MJH Life Sciences•Cranbury, NJ

9d•Hybrid

About The Position

The Billing Specialist performs invoicing functions, including daily reconciliation and balancing, as well as daily, weekly, and calendar-month invoicing. The role creates manual invoices, proformas, and adjustments; researches and resolves errors and discrepancies; runs reports; and troubleshoots as needed. The specialist follows billing internal controls, participates in special projects, and builds positive relationships with internal and external business contacts to support company goals. The position supports billing, adjustments, reconciliation, balancing, research, and customer service activities across company operations. It requires learning systems promptly, adapting to changing processes, following company and departmental policies and performance standards, analyzing and responding to inquiries, monitoring workflows and work lists, identifying improvement opportunities, and completing administrative tasks and other related duties. Candidates should be prepared to discuss their use of AI or automation in billing, invoicing, or accounts receivable; examples of how those tools improve speed or accuracy; how they verify output and protect sensitive customer and financial data; and, optionally, AI-assisted processes that have saved time or reduced errors. The role offers a hybrid work schedule. Compensation is $45,000–$50,000 annually depending on qualifications, with eligibility for an annual company bonus program or role-based commission incentive.

Responsibilities

Perform billing, invoicing, adjustments, reconciliation, and balancing activities.
Handle daily, weekly, and calendar-month invoicing cycles efficiently and accurately.
Create manual invoices and proformas.
Research and resolve billing errors and discrepancies.
Provide research and customer service support for company business operations.
Run reports, monitor work lists, and troubleshoot as needed.
Comply with billing internal controls and company and departmental policies, procedures, and performance standards.
Analyze and respond to inquiries from internal and external customers.
Learn systems promptly and adapt to changing processes and procedures.
Use systems and tools to achieve department objectives.
Monitor new processes and workflows to ensure they work as intended.
Identify opportunities for improvement.
Participate in special projects.
Complete administrative tasks and other related duties as assigned.
Establish and maintain positive internal and external business relationships to promote company goals.