Billing Specialist I

ENTRUST Solutions Group•,

About The Position

The Billing Specialist I plays a crucial role in ensuring accurate and timely billing processes at ENTRUST Solutions Group, a Leidos company. The role manages billing activities, including invoice generation and payment processing, and resolves billing discrepancies. It also involves reconciling customer accounts, maintaining billing records and customer information, and providing professional, timely customer service on billing questions and concerns.

Requirements

  • High school diploma or equivalent.
  • Strong computer proficiency, including Microsoft Word, Outlook, Teams, and Excel.

Nice To Haves

  • Deltek VantagePoint experience.

Responsibilities

  • Investigate and resolve billing discrepancies or issues raised by customers, internal stakeholders, or third-party vendors.
  • Reconcile customer accounts to ensure billing records are accurate and complete.
  • Maintain accurate billing records and update customer information in the billing system.
  • Respond to billing inquiries, clarify billing details, and address customer concerns in a timely and professional manner.

Benefits

  • Generous paid time off and benefits.
  • 401(k) retirement program with a company match.
  • Career development programs.
  • Tuition reimbursement.
  • Flexible work schedule.
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