Billing Specialist I

Cox Communications•Cherryville, NC

2d•Hybrid

About The Position

The Billing Specialist I supports the day-to-day billing and costing operations for the team, ensuring service-related charges and invoices are processed accurately and on time. This role plays a key part in maintaining data integrity by entering, coding, and validating billing information while working in a fast-paced, high-volume environment. The ideal candidate is detail-oriented, comfortable navigating multiple systems, and motivated to learn and grow within billing and financial operations.

Requirements

High School Diploma / GED
Experience with operating computers and office equipment for data entry, faxing, emailing, and document copying.

Nice To Haves

Experience with VMRS coding and billing is a plus.

Responsibilities

Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
Respond to Purchase Order (PO) line inquiries and handle overflow calls.
Contact service providers regarding invoice discrepancies or inquiries.
Index invoices into the workflow system.
Process rebills for Roadside and TMCare services.
Drag and drop invoices into appropriate events within the system.
Execute TMCare resets as applicable.
Determine and mark invoices as Work & Cost Complete (WACC).
Undertake additional duties as assigned within the Billing department.

Benefits

Paid time off
Paid holidays
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)