Billing Specialist I

Peak Utility Services Group•Stoughton, MA

13h

About The Position

Peak Utility Infrastructure is an integrated engineering and construction company that serves the Electric, Natural Gas, and Telecommunications industries. We provide a full suite of engineering, construction, operations, and maintenance services, including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through our operating subsidiaries: SiteWise, Kelly Cable, Riley Brothers, 5 Star Electric, Superior Hydrovac and Superior Pipeline Services. The Billing Specialist works directly with the Operations teams to create work packets, enter projects into Vista, and perform partial or final billing. This includes working with the General Managers and Supervisors to provide information, follow-up on questions and assistance as needed. This position also uses customer systems to obtain work orders and process billing, works directly with customers as questions and issues are identified, and follows up as needed with the GM's, Supervisors and/or customers. It might also require telephones, to take messages and direct calls as needed. Utilizes Excel and Adobe proficiently.

Requirements

1-3 yrs. administrative experience
Adobe/EXCEL knowledge and experience Required. Basic usage and proficiency is Required.
Display Sound Judgement
Minimum of a High School diploma or GED
Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment.
Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen.

Nice To Haves

Construction experience a plus

Responsibilities

Maintain filing and spreadsheets (Knowledge of Excel a MUST)
Tracking work orders internally and by subcontractors
Create office files for work orders
Download work order plans from customer software and save them into an online work order file
Create field files for jobs. File and route appropriately
Work directly with customers
Hand off both office file and field file
Enter customer approved invoices into company software system
Work directly with customers
Answering telephones, taking messages, and directing calls as needed
Working directly with customers and updating customer systems
Performs other duties as assigned