Billing & Dispatch Clerk

Eagle Systems, Inc.•North Charleston, SC

16h•Onsite

About The Position

Eagle Systems Inc is seeking a Billing & Dispatch Clerk to support its intermodal drayage trucking operations in the Charleston, SC market. The position involves dispatching and operational support in a fast-paced, office-based environment. The schedule is Monday through Friday, and compensation is based on experience. The clerk enters orders, handles driver paperwork, supports equipment compliance and safety documentation, and works with the dispatcher to schedule appointments. The role also involves collecting customer orders, processing billing and transportation purchases, monitoring system updates from drivers, confirming paperwork uploads, and communicating with multiple customers each day. All candidates must pass a pre-employment background investigation. Eagle Systems Inc is an equal opportunity employer, including protected veterans and people with disabilities.

Requirements

Knowledge of ports and railroads.
Dependable, motivated, and detail-oriented.
Strong customer service and organizational skills.
Strong organizational follow-up and interpersonal and communication skills.
Strong written and verbal communication skills.
Strong technology and computer skills.
Ability to multitask and work in high-stress environments.
Ability to work independently and demonstrate problem-solving skills.
Willingness to work with others and contribute to a team environment.
Willingness to take on new tasks and opportunities as they arise.
Self-starter able to execute duties with minimal supervision.
Must pass a pre-employment background investigation.

Responsibilities

Enter orders.
Scan and file driver paperwork according to date ranges.
Ensure all equipment is compliant, with a focus on safety areas and supporting paperwork.
Work with the dispatcher to schedule appointments.
Collect customer orders and process billing and transportation purchases.
Monitor the system for driver updates and confirm that required paperwork has been uploaded.
Interact with multiple customers daily in writing and verbally.