Billing Coordinator

Jackson Lewis•Dayton, OH

10d•Hybrid

About The Position

This position reports to the Billing & Collections Manager and will represent the accounting department and work as a key member of the billing team while providing full-service support to attorneys on all billing questions. The Billing Coordinator will liaise with attorneys and staff to make sure changes are made accurately and in a timely manner, while partnering with account services and billing to fully understand the details and make sure best practices and billing guidelines are followed. We are seeking a positive, hard-working individual with an excellent client service approach.

Requirements

Knowledge of Windows environment including Microsoft Word, Outlook and Excel
Excellent communication skills, both verbal and written, as well as the ability to provide professional customer service by phone and e-mail
Well organized, positive attitude and a team player

Nice To Haves

Degree in Business Administration, Management, or Accounting is preferred
2 year minimum law firm experience strongly preferred
Knowledge of Aderant, Bill Blast, E-Billing a plus

Responsibilities

Provide excellent client service to our internal and external clients
Own, distribute and process monthly prebills
Enter changes to prebills in accounting program - transfers, edits (narrative and numerical)
Track invoice status, follow up on prebills not returned, matters not billed
Ensure appropriate bill formats, discounts, rate levels and insurance information are indicated prior to preparing invoices
Prepare invoices to submit to clients and/or third party billing vendor when applicable
Prepare spreadsheets, manage client requirements, and understand fee arrangements
Responsible for high level of accuracy and completeness to include ensuring any new timekeepers/matters are submitted and approved to the client
Maintain billing information and special instructions in accounting databases and spreadsheets
Timely response to various billing related inquiries from attorneys, clients and billing management
Detailed invoice review, tracking invoice status, legal task coding, numerical and narrative revisions
Generate reports, bill and payment history
Liaise with attorneys and staff to clarify rate arrangements and override requests
Work with the attorneys to complete accruals/budgets/status requests by client
Collaborate with assigned EBiller to address ebilling issues
Notify ebiller of new electronic matters opened
Prepare non-insured client appeals for electronic invoices and troubleshoot to resolve issues
Post electronic invoices once the client has accepted for payment