Billing Coordinator

Fairmount Homes, Inc•Ephrata, PA

6d•Onsite

About The Position

Fairmount Homes is seeking a Billing Coordinator to join our Finance team and support accurate, timely billing while providing excellent service to residents, families, team members, and community partners. Located on a beautiful 70+ acre campus in rural Ephrata, Pennsylvania, Fairmount Homes is a faith-based Continuing Care Retirement Community founded on Christ's love and Mennonite values. We are committed to enriching the lives of those we serve through excellence, compassion, and community. This position is a great opportunity for someone who enjoys working with numbers, managing details, and learning new skills. Previous billing experience is helpful, but we are willing to train the right candidate.

Requirements

Strong attention to detail and accuracy
Excellent organizational and time-management skills
Professional and respectful communication with residents, families, team members, and external partners
Ability to manage multiple priorities while meeting deadlines
Strong problem-solving skills and sound judgment
Ability to work well independently and as part of a team
Ability to build positive working relationships and contribute to a collaborative environment

Nice To Haves

Experience with Microsoft Office 365
Billing, accounting, healthcare finance, or related experience

Responsibilities

Maintaining accurate resident account information, including census, rates, insurance information, and account profiles
Importing and entering charges into PointClickCare
Posting, verifying, and recording resident and insurance payments
Preparing monthly resident statements and assisting with collection follow-up
Coordinating Medicaid-related processes, including applications, renewals, reporting requirements, and correspondence
Managing Custom Pay processes, including eligibility paperwork, agreements, letters, and reporting
Completing insurance verification requests and related billing support activities
Monitoring and responding to inquiries in the Billing Department Outlook inbox
Maintaining billing logs and tracking systems to ensure account accuracy and follow-up
Assisting with daily and monthly reporting, including census, accounts receivable, Medicaid reporting, and month-end processes
Supporting audit preparation and compliance-related documentation
Cross-training in additional billing functions and providing support across the department as needed