Billing Coordinator

Jackson LewisSaint Louis, NY
Hybrid

About The Position

Jackson Lewis P.C. is a law firm focused on employment and labor law since 1958, with over 1,000 attorneys nationwide. They help employers develop proactive strategies and solutions to cultivate high-functioning workforces. The Billing Coordinator position reports to the Billing & Collections Manager and will represent the accounting department, working as a key member of the billing team. This role provides full-service support to attorneys on all billing questions, liaising with attorneys and staff to ensure accurate and timely changes. The coordinator will partner with account services and billing to understand details and ensure best practices and billing guidelines are followed. The firm is seeking a positive, hard-working individual with an excellent client service approach.

Requirements

  • Degree in Business Administration, Management, or Accounting is preferred
  • 2 year minimum law firm experience strongly preferred
  • Knowledge of Windows environment including Microsoft Word, Outlook and Excel
  • Excellent communication skills, both verbal and written, as well as the ability to provide professional customer service by phone and e-mail
  • Well organized, positive attitude and a team player
  • Knowledge of Aderant, Bill Blast, E-Billing a plus

Responsibilities

  • Provide excellent client service to our internal and external clients
  • Own, distribute and process monthly prebills
  • Enter changes to prebills in accounting program - transfers, edits (narrative and numerical)
  • Track invoice status, follow up on prebills not returned, matters not billed
  • Ensure appropriate bill formats, discounts, rate levels and insurance information are indicated prior to preparing invoices
  • Prepare invoices to submit to clients and/or third party billing vendor when applicable
  • Prepare spreadsheets, manage client requirements, and understand fee arrangements
  • Responsible for high level of accuracy and completeness to include ensuring any new timekeepers/matters are submitted and approved to the client
  • Maintain billing information and special instructions in accounting databases and spreadsheets
  • Timely response to various billing related inquiries from attorneys, clients and billing management
  • Detailed invoice review, tracking invoice status, legal task coding, numerical and narrative revisions
  • Generate reports, bill and payment history
  • Liaise with attorneys and staff to clarify rate arrangements and override requests
  • Work with the attorneys to complete accruals/budgets/status requests by client
  • Collaborate with assigned EBiller to address ebilling issues
  • Notify ebiller of new electronic matters opened
  • Prepare non-insured client appeals for electronic invoices and troubleshoot to resolve issues
  • Post electronic invoices once the client has accepted for payment

Benefits

  • Medical, dental, vision, life and disability insurance
  • 401(k) Retirement Plan
  • Flexible Spending and Health Savings Account
  • Firm-paid holidays, vacation and sick time
  • Employee assistance program and other firm benefits
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