Billing Coordinator

Conexon • Kansas City, MO

10d • Hybrid

About The Position

The Billing Coordinator supports weekly billing cycles and daily customer payment processing while ensuring billing accuracy, resolving account discrepancies, maintaining customer records, and supporting reporting and process improvement initiatives. This role requires strong attention to detail, analytical ability, organization, and communication skills.

Requirements

• Strong attention to detail and excellent organizational skills
• Proficiency with Microsoft Office products, including Excel and PowerPoint
• Strong data analysis and reporting skills with the ability to obtain information from multiple sources and translate it into accurate, repeatable reporting
• Ability to manage multiple priorities, organize work effectively, meet firm deadlines, and maintain a high degree of accuracy

Responsibilities

• Support weekly bill cycle preparation, testing, and execution, ensuring billing is completed accurately and on schedule
• Receive and post customer payments from bank files and mailed payments in a timely and accurate manner
• Research and resolve billing discrepancies and customer account issues submitted by Customer Service
• Add and update charges within the billing platform and ensure account adjustments are completed accurately
• Send required customer notifications and forms and upload returned documentation to customer account records
• Conduct root cause analysis and gather, analyze, and summarize data from multiple internal systems
• Provide backup support for delinquency and insufficient funds processes as needed
• Perform other duties and responsibilities as assigned based on departmental and business needs

Benefits

• Paid time off
• Full benefits (i.e. health, dental, and vision)
• Life insurance
• Long-term and short-term disability insurance
• Retirement benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed