Billing Coordinator

Veolia Environnement SA•Baytown, TX

About The Position

The Billing Coordinator performs professional accounting duties related to customer billing. The role reviews contracts and establishes them in the billing system, calculates annual escalations, updates contract amendments, produces invoices, obtains billing data and approvals from field personnel, analyzes financial data, and reconciles accounts associated with billing. The coordinator is responsible for a designated portfolio of contracts and related Profit Centers, serving as a key billing contact for field personnel. The position works with project, administrative, and finance teams to resolve billing questions, support accurate and timely invoicing, maintain internal controls, and deliver professional service to internal and external customers. It also contributes to cross-training, team support, process improvement, and special projects.

Requirements

Bachelor's degree preferred, or a high school diploma or GED with equivalent experience demonstrating the ability to perform the job requirements.
Three to five years of related experience, with thorough knowledge of departmental functions, terminology, and interrelationships; functional experience may be required by site.
Ability to pay close attention to detail and use sound planning, organization, and time-management skills.
Ability to handle multiple diverse tasks and periodic interruptions, and to handle confidential or sensitive information.
Ability to work independently and autonomously on the base workload while seeking supervisory assistance at appropriate times.
Ability to work in a team and readily assume additional or new responsibilities.
Effective oral and written communication skills, including good vocabulary and grammar, ability to independently compose routine written communications, and good telephone etiquette.
Knowledge of fundamental accounting concepts, accounting office practices and procedures, and billing and billing feeder systems; PeopleSoft, SAP, Coupa, and ImageNOW experience is preferred.
Expert working knowledge of MS Word, MS Excel, and other software used at Veolia, including the ability to develop spreadsheets and modify formats.
Commitment to quality and ability and motivation to work well in a team environment.
Ability to multitask in a fast-paced environment.

Nice To Haves

Bachelor's degree.
Experience with PeopleSoft, SAP, Coupa, and ImageNOW billing and feeder systems.

Responsibilities

Manage an assigned list of contracts and associated Profit Centers, serving as a key billing contact for contract field personnel.
Review contracts for billing details, including fixed fees, expense reimbursement limits, pass-through costs, account management, and other billing and revenue streams.
Identify contract amendments, annual reconciliations, and rate escalation provisions.
Enter contracts, amendments, and escalation provisions into the billing system.
Produce timely and accurate monthly customer invoices for fixed-fee and variable components.
Process credit memos and billing adjustments as applicable.
Reconcile general ledger accounts associated with billing, including accrued unbilled revenue and deferred revenues, while accounting for contractual and actual billing timing.
Maintain internal control compliance for designated key billing-process controls.
Coordinate with Project Managers and Admins to clarify missing data and reconciling items, obtain billing approvals, and respond to customer inquiries.
Use relevant software applications to perform job duties, including PeopleSoft, Coupa, SAP, Business Explorer, Excel, Word, Insight Portal (WebFOCUS), ImageNOW, and Google Suite applications.
Understand billing-data flows and reconcile interfaced systems, including Coupa to PeopleSoft, Coupa to SAP, SAP to PeopleSoft, and PeopleSoft to SAP.
Apply knowledge of accounts payable transaction processing and related Veolia systems to Limit and Pass-Through expense billing processes.
Assist Project Managers and Admins with annual limit reconciliations, including data reporting, reconciliation, and compilation of fiscal-year amounts and rollovers.
Coordinate with Shared Services Center accounts receivable personnel and Business Line (M&C Water) Finance to interpret and confirm contract billing matters.
Provide professional, high-quality service to internal and external customers through phone and email communications.
Cross-train with others as assigned.
Assist department colleagues and share best practices in support of teamwork and continuous process improvement.
Complete special projects and other duties as assigned.