Billing Coordinator

Lifepoint Health • Wilson, NC

23h

About The Position

The Billing Coordinator supports Wilson Medical Center’s revenue cycle by coordinating daily billing operations, ensuring accurate and timely claims processing, and maximizing reimbursement for services provided. The role works with insurance payers and hospital departments to resolve billing issues, maintain regulatory compliance, and improve billing and collection efficiency. It also supports timely reimbursement, cash collections, and organizational goals for accounts receivable and bad debt.

The position involves submitting electronic and paper claims, processing patient statements, posting electronic payments, verifying insurance eligibility and benefits, and researching unpaid accounts. The Billing Coordinator applies knowledge of medical billing and coding across multiple specialties, maintains accurate charges, payments, and adjustments, and helps improve workflows and revenue cycle performance. The role is full-time, day shift.

Requirements

• High school diploma or equivalent.
• At least one year of experience in insurance billing and collecting unpaid accounts; healthcare experience is preferred.
• Familiarity with medical billing practices and CPT, ICD-10, and HCPCS coding.
• Working knowledge of Microsoft Office, particularly Word and Excel, and ability to use electronic billing, claims processing, and payment posting systems.
• Strong verbal and written communication skills and ability to build effective working relationships with insurance payers, providers, hospital departments, and colleagues.
• Ability to manage competing priorities, meet deadlines, maintain accuracy, and resolve billing issues in a fast-paced environment.
• Integrity, accountability, sound judgment, initiative, and commitment to compliance, teamwork, and continuous improvement.

Nice To Haves

• Associate’s degree or higher.
• Knowledge of medical terminology.
• CPC or equivalent coding/billing credential.
• Certified Professional Biller certification.
• Provider credentialing experience.

Responsibilities

• Coordinate daily billing operations to maximize cash collections, support timely reimbursement, and achieve organizational accounts receivable and bad debt goals.
• Ensure accurate and timely submission of electronic and paper claims, processing of patient statements, and posting of electronic payments.
• Apply medical billing, CPT, ICD-10, and HCPCS coding knowledge to support accurate claims processing and compliance across multiple medical specialties.
• Verify insurance eligibility, coverage, benefits, and patient financial responsibilities.
• Monitor billing and collection activities, research unpaid accounts, resolve discrepancies, and accurately post charges, payments, and adjustments.
• Build collaborative relationships with insurance payers, vendors, clinical teams, and hospital departments to resolve billing issues and optimize reimbursement.
• Maintain compliance with applicable federal billing and collection regulations.
• Identify opportunities to improve workflows, reduce errors, and strengthen revenue cycle performance.
• Coordinate team workflows, prioritize competing deadlines, and support a professional, service-oriented work environment through communication, problem-solving, and continuous improvement.

Benefits

• Multiple levels of medical, dental, and vision coverage.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED