Billing Coordinator, Lab

TRINITY HEALTH•Minot, ND
•$19 - $28•Onsite

About The Position

The Billing Coordinator, Lab supports laboratory operations by ensuring timely, accurate, and compliant billing for diagnostic services and the Outreach department. The role processes claims, responds to billing inquiries, and collaborates with the Business Office, IT teams, and laboratory staff to resolve issues that may affect reimbursement or claim accuracy. It serves as a primary resource for resolving billing questions and assisting Outreach clients, while maintaining organized billing workflows by verifying required information and supporting consistent revenue cycle processes. Attention to detail, clear communication, and reliable follow-through help support the financial integrity and operational effectiveness of laboratory services. The position is located at Trinity Health Hospital Campus & Medical District in Minot, North Dakota. Work is primarily performed in an office or laboratory administrative setting, with occasional entry into clinical laboratory or patient care areas. The role involves prolonged computer, keyboard, and telephone use, routine interruptions, and periods of increased activity around billing deadlines and operational demands. When applicable, the employee must follow confidentiality, workplace safety, infection prevention, and personal protective equipment protocols.

Requirements

  • Office or clerical experience is required.
  • Extensive computer experience is required.

Nice To Haves

  • Experience in accounting, billing, or insurance claim processing is preferred.

Responsibilities

  • Credit or remove charges from Outreach client accounts when billed incorrectly.
  • Credit Pathology tests with abnormal results to the appropriate ORS FIN and transfer associated charges.
  • Verify appropriate modifiers for ABN discrepancies.
  • Respond to inquiries from patients, clients, staff, providers, internal departments, and external parties, providing clear information and promptly resolving issues.
  • Coordinate with the Business Office on monthly statement processing, claim follow-up, and resolution of outstanding billing items.
  • Build new Outreach client accounts in coordination with the Business Office team.
  • Maintain monthly totals for ORS, Mayo send-outs, and Trinity Clinical study visits.
  • Maintain monthly charges for Outreach clients.
  • Maintain the Cerner Daily charge report for the Outreach department.
  • Maintain segment orders for Tioga and Mountrail County Blood Bank orders.
  • Assist with training or workflow guidance for staff involved in registration, billing, and documentation processes within the outreach laboratory program.
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