Billing Assistant

University Orthopedics•Cranston, RI

20h

About The Position

The Billing Assistant completes tasks as directed by the biller and supports billing operations, payment posting, insurance processing, patient account updates, appeals, and related administrative work. The role may require travel to all sites when necessary.

Requirements

High school education.
Self-directed and able to work with minimal supervision and direction.
Oral and written communication skills.
Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing.
Must be able to travel to all sites if or when necessary.

Nice To Haves

Previous billing coursework or education preferred.

Responsibilities

Review correspondence to confirm payments have been made.
Assist with preparing refunds.
Fax notes to Workers’ Compensation vendors.
Make copies and mail invoices.
Send secondary insurance claims to carriers and print EOBs.
Review surgery lists to ensure surgeries have been billed.
Process charges on patients’ credit cards.
Enter office visit charges.
Post payment batches for self-pay balances and credit cards.
Pull backup information for appeals and check whether appeals have been resolved.
Assist the biller with self-pay patients, payment and charge posting, copying records as directed, and filing completed work.
Contact attorney accounts monthly to obtain current case information.
Call patients to update demographic information, enter updates in the appropriate areas of the billing system, obtain notes for claim submission, and perform other assigned duties.
Document all communication in the appropriate areas of the billing system for the professional team to review.
Perform additional duties assigned by the Manager to meet department needs.