Billing Assistant

Republic Services

About The Position

With direct supervision, the Billing Assistant performs routine billing and data-entry functions. The role is responsible for timely and accurate entry of new and updated customer contracts into company systems and for preparing accurate, timely customer bills according to service contract terms. The position also supports document management, customer invoicing requirements, and the resolution of simple billing issues and discrepancies.

Requirements

Strong organizational skills and the ability to work in a high-volume environment.
Ability to check accuracy and identify errors in billing information.
Knowledge of basic computer functions.
Proficiency in Microsoft Outlook, Word, and Excel.
Eagerness to learn new skills and adapt to new systems and processes.
Positive approach in a fast-paced environment.
Willingness to learn and assist in resolving simple billing issues and discrepancies.
Good verbal and written communication skills.
Ability to work well within a team, follow directions, and offer support where needed.
0–2 years of experience entering, maintaining, and validating service and billing data and preparing customer invoices.

Responsibilities

Enter new and updated customer contracts into the system and update existing contracts as needed.
Compare entered data with source documentation to check accuracy and completeness.
Scan source documents as PDFs into the document storage system.
Ensure data is entered accurately and completely, and make corrections when needed.
Gather and summarize supplemental billing information to accommodate customer billing requirements, as needed.
Transmit digital invoices to customers and/or upload billing information into customer payment platforms, as needed.
Ensure billing-related documents are properly stored and accessible in accordance with company policies.
Perform other non-essential duties as assigned or necessary.