PRN Billing and Collections Specialist, Nursing Office of Practice
About The Position
The ETSU College of Nursing invites applications for a PRN Billing and Collections Specialist to support the Office of Practice clinics. The specialist provides billing, coding, and collections support to promote accurate reimbursement and efficient revenue cycle operations. The role serves as a resource for clinical staff and patients on billing issues, monitors payment trends, and supports process improvements to optimize third-party payer reimbursement. The position processes and posts payments; manages patient accounts and collections; resolves claims and denials; maintains accurate data in electronic practice management systems; and addresses coding irregularities. The job is classified as Temporary Non-Academic Support 1, with an entry-level hourly rate of $18.88, commensurate with education and experience. The position is contingent upon available funding.
Requirements
- High school diploma or equivalent.
- Certified Professional Coding (CPC) Certification or Certified Revenue Cycle Representative (CRCR) Certification.
- Five or more years of experience in medical billing and coding, insurance claims processing, electronic health records/electronic practice management (EHR/EPM), or as a Certified Professional Coder.
- Knowledge of the medical billing and collections revenue cycle, insurance, medical billing, claims coding, and HIPAA Privacy and Security.
- Knowledge of coding for claims and coding certification.
- Strong interpersonal skills and ability to align tasks and responsibilities with appropriate team members.
- Proficiency with Microsoft Office programs, specifically Excel.
- Ability to communicate effectively orally and in writing.
- Ability to solve problems and work with a team.
Responsibilities
- Process and post payments.
- Manage patient accounts and collections.
- Resolve claims and denials.
- Ensure data accuracy in electronic practice management systems.
- Address coding irregularities.
- Serve as a resource for clinical staff and patients on billing issues.
- Monitor payment trends and recommend or implement process changes to improve revenue cycle operations and third-party payer reimbursement.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
