Billing and Collection Coordinator

KPMG•Toronto, ON

2d•Onsite

About The Position

The Billing & Collections Coordinator plays a vital role in KPMG Law’s Business Enablement team and is focused on supporting KPMG Law Leadership in achieving key business metrics. 50% of the role will be related to billing specialist responsibilities and 50% will be related to client collections. KPMG Law LLP is a national law firm affiliated with the professional services firm of KPMG LLP, with offices in major markets across Canada. As an integrated, multidisciplinary firm, our lawyers work closely with accountants and other professionals on complex client engagements across a broad range of legal and tax‑related practice areas.

Requirements

College or University degree in Business, Finance or Accounting
Strong knowledge of accounting preferred
Minimum two years’ experience in a related field
Strong interpersonal and organization skills required
Ability to work independently and prioritize with time-sensitive transactions

Nice To Haves

Experience in a law firm or similar role is an asset
Advanced skills with IBS considered an asset

Responsibilities

Work in a centralized Delivery Centre assisting partners in the initiation, preparation, review and issuance of billings to the firm's clients
Ensure all services are billed on a timely basis
Review engagement gains/losses during billing process
Proactively engage in interactions in a professional manner with a one team mentality to achieve turnaround targets to ensure a high service level
Work collaboratively to ensure work is completed and efficiency is implemented
Respond to internal and external client account inquiries
Day to Day management of client accounts, including reconciliation, collection calls, dispute identification and resolution
Locate and notify clients of past due balances by telephone, email etc.
Respond to internal and external client account inquiries
Interact with the appropriate departments to research outstanding balances and resolve client issues
Work with partners, managers and administrative staff on client information that will improve the timeliness of billings and collections
Implement our collection management processes and procedures in a professional manner to maximize recovery and minimize debt, while maintaining the client relationship