Billing Coordinator

Children's Institute•Los Angeles, CA

1d•Onsite

About The Position

The Billing Coordinator supports the accuracy and timeliness of claims submission for behavioral health programs by managing mid-cycle billing processes, coordinating with program and administrative teams, and ensuring accurate data in the Electronic Health Record (EHR) system. Monitors eligibility, assists with denial resolution, and helps maintain compliance with Medi-Cal, DMH, and other funder requirements. Provides technical assistance to internal staff, prepares documentation for audits, and assists the Billing and Revenue Manager to ensure effective billing operations across multiple funding streams.

Requirements

Associate’s degree in business, Health Administration, or related field preferred. High school diploma or equivalent required.
Minimum three (3) years of progressive experience in medical billing or claims coordination, preferably in behavioral health or community-based services.
Experience with Medi-Cal and government-funded program billing strongly preferred.
In-depth knowledge of billing processes, payer rules, and EHR workflows.
Strong analytical skills with the ability to generate, interpret, and act on billing data.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong interpersonal skills and the ability to work effectively with diverse teams.
Valid driver’s license and state-required auto insurance or reliable transportation depending on business needs.
Commitment to maintaining confidentiality and HIPAA compliance.
Sensitivity to cultural and socioeconomic diversity.

Nice To Haves

Associate’s degree in business, Health Administration, or related field
Experience with Medi-Cal and government-funded program billing

Responsibilities

Assist with the preparation, review, and submission of claims to County and funders in accordance with established procedures and timelines
Monitor claim status, denial reports, and accounts receivable; flag issues and support corrective actions to improve revenue cycle performance
Perform routine audits of client records in the EHR system to identify data issues affecting billing
Conduct eligibility checks and support coordination of benefit updates using tools such as COVIVITAS
Support clean-up of claim errors, missing authorizations, and incomplete documentation
Provide technical assistance to program staff on billing procedures, documentation standards, and EHR workflows
Prepare reports, summaries, and documentation in support of internal reviews and external audits
Collaborate with the Eligibility Specialist, Billing Clerks, and other administrative staff to maintain up-to-date and accurate billing records
Attend County or funder trainings as assigned and share relevant updates with the billing team
Maintain confidentiality of client records and ensure compliance with HIPAA, Medi-Cal, and DMH billing guidelines

Benefits

Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents
403b Retirement Plan with employer contribution for eligible employees
Up to $4,500 in tuition reimbursement per calendar year
Eligible for the Public Service Loan Forgiveness program
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Employer paid Life and AD&D Insurance
Voluntary Supplemental Insurance
Opportunity for growth & advancement
Professional development & continued training
Team building & bonding through company sponsored events & activities