Billing Analyst

Freshfields Bruckhaus Deringer • Raleigh, NC

1d • $80,000 - $100,000

About The Position

The Billing Analyst supports the smooth and efficient operation of the order-to-cash cycle, contributing to the firm’s financial health and customer satisfaction. The role works closely with internal stakeholders to manage working capital and is part of the broader Finance function. The Global Billing Analyst may be responsible for one or more areas, including order processing, billing, payment collections, accounts receivable, and reporting.

The position is part of a large global billing team distributed across the firm’s Global centres. It calls for a flexible team player who thrives in an active work environment, pays close attention to detail, is comfortable working with figures, and takes a proactive approach to problem solving.

Requirements

• Excellent numeracy skills, confidence working with numbers, and ability to reconcile.
• Good knowledge of Microsoft Word and Excel.
• Flexibility to work non-standard hours, sometimes at short notice.
• Ability to communicate effectively with colleagues, specifically Partners, Executive Assistants, Client Value, and others.
• Effective time-management and organizational skills, with flexibility to respond to short-notice demands.
• Results-focused approach and ability to meet deadlines and manage expectations.
• Curious mindset to identify recurring process issues and influence change and continuous improvement.

Nice To Haves

• Experience working within a Global Shared Services environment.
• Knowledge and understanding of billing processes.
• Experience in a billing environment and knowledge of law firm billing systems, such as Thomson Reuters Elite 3e.

Responsibilities

• Process and manage billing transactions and client bills, including uploading bills to client e-billing systems as required, and ensure compliance with client fee deals, local regulations, tax requirements, and internal billing policies.
• Process time and cost transfers and write-offs or write-downs accurately and with proper authorization.
• Maintain an appropriate audit trail of work to ensure compliance with global and local billing standards.
• Liaise with internal stakeholders, including Partners, Assistants, and other Finance departments, and with customers to address inquiries, resolve billing and payment issues, and maintain strong customer relationships.
• Investigate and resolve discrepancies or disputes related to client accounts promptly and efficiently.
• Generate and analyze financial reports related to billing, including audit reports, aging reports, cash flow forecasts, and collection reports, to provide insights and support decision-making.
• Ensure billing processes comply with applicable regulations and firm policies, and maintain accurate and complete documentation of transactions and communications.
• Identify opportunities to streamline and improve billing processes, implement best practices, and work with cross-functional teams to improve efficiency and effectiveness.
• Train new team members on processes as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed