Billing Analyst

Liquid Brand • Irving, TX

2d • Onsite

About The Position

As a Billing Analyst, you will ensure service work orders are billed according to contract terms and customer requirements. You will audit your work to ensure all costs are accounted for and billed appropriately. The role supports customer service, accurate invoicing, documented billing procedures, and billing processes for an assigned portfolio of National Account customers.

The position is based at the company’s office in Irving, Texas, and requires reliable commuting to that office. The work environment consists of general office conditions, with periods of sitting and some light lifting and bending. There are no special physical requirements. Compensation is $24.00 per hour. The position is at will and does not create an employment contract.

Requirements

• High school diploma or equivalent required.
• At least 1 year of billing experience.
• Proficiency in Microsoft Excel and Word.
• Ability to meet deadlines and maintain poise under pressure.
• Strong organization skills and attention to detail.
• Team-oriented approach and a positive, professional attitude.
• Ability to interact with all levels of management.
• Excellent written and verbal communication skills.
• Analytical mindset.
• Ability to reliably commute to the office in Irving, Texas.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Respond promptly to customer inquiries and provide excellent customer service.
• Manage billing processes and procedures, ensuring they are documented and illustrated for audit and training purposes.
• Guide and assist field personnel with billing-related inquiries and procedures.
• Prepare specialized invoices using Microsoft Excel, PDF, and electronic uploads for an assigned portfolio of National Account customers; perform a cursory review for accuracy of amounts and billing periods.
• Maintain and restructure National Account billing accounts to meet customer expectations, including combining or separating invoices, changing billing cycles or frequency, standardizing or reducing rates, and updating addresses.
• Run and review RM reports at month-end across the customer portfolio to identify and correct billing issues before the monthly bill run.
• Evaluate specialized billing requests and determine efficient methods of execution and the resources needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED