Billing Analyst

GardaWorld Cash•Boca Raton, FL

1d•Hybrid

About The Position

GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and an expansive network of experienced employees and innovative partners. We process, manage, and move over $8B in cash every day while delivering 24/7 client support and logistical expertise. Position Summary The Billing Analyst reports to the Senior Manager, Billing Finance and is responsible for managing the end-to-end billing process for an assigned customer portfolio. This role ensures billing accuracy, prepares and distributes invoices, performs account reconciliations, analyzes billing activity and accounts receivable transactions, and serves as a key point of contact for customer billing inquiries. The ideal candidate is detail-oriented, customer-focused, and capable of working collaboratively across multiple departments to support accurate and timely revenue recognition and billing operations.

Requirements

Minimum of three years of progressive experience in a business, finance, accounting, or billing environment.
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
Strong analytical, organizational, and problem-solving skills.
Excellent attention to detail and accuracy.
Excellent verbal and written communication skills.
Strong customer service orientation.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Effective time management and organizational skills.
Strong analytical and critical-thinking abilities.
High level of integrity, professionalism, and confidentiality.
Ability to collaborate effectively with employees and leaders across all levels of the organization.

Nice To Haves

Experience in billing, revenue accounting, accounts receivable, or a related financial operations role.
JD Edwards (JDE) experience.
Knowledge of customer billing processes and electronic billing systems.
Experience working with large datasets, databases, or SQL.
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

Responsibilities

Manage the billing cycle for an assigned customer portfolio, ensuring accuracy and timeliness.
Prepare, review, and distribute standard and customized customer invoices.
Perform customer account reconciliations, including invoicing, accounts receivable activity, credits, and special transactions.
Research and resolve billing discrepancies and customer inquiries within established service-level expectations.
Monitor billing data integrity and support system maintenance activities.
Collaborate with Sales, Operations, Finance, and other departments to ensure billing accuracy and adherence to company policies.
Review customer setup requests, pricing changes, contract terms, and other billing-related updates for compliance with company standards.
Generate and analyze recurring and ad hoc reports to support management decision-making.
Prepare and present billing, credit, and accounts receivable analyses.
Maintain accurate customer documentation and billing records.
Support departmental initiatives, process improvements, and special projects.
Assist with monthly invoice printing, sorting, and distribution activities in office, once a month.
Support JD Edwards (JDE) data maintenance and billing-related system processes.