Billing Analyst

LINQ•Baltimore, MD

67d•$53,000 - $56,000•Hybrid

About The Position

LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management. Join LINQ as a Billing Analyst and join a team of analytical, collaborative peers who work to simplify the billing process for LINQ’s clients and ensure accurate and timely completion of client billing. In the Billing Analyst role, you will learn or grow your skills working with multiple data sources while you create and analyze invoices for LINQ’s clients. You’ll help ensure that we meet our clients’ expectations by ensuring that they are billed accurately on time. In addition, you also work with clients to create, run and deliver custom reporting that meets each client’s unique needs. This is a hybrid position working three days a week (Monday, Thursday and another day of your choice) out of LINQ's Baltimore office, located at 101 W Dickman Str., Baltimore MD, 21230. Current LINQ employees who are not local to Baltimore may apply, but preference is for local candidates. This is an exempt, salaried position. The hiring range for this position is $53,000-56,000 dependent upon qualification, with the full salary range for the position being $53,000-$65,000.

Requirements

Bachelor’s degree in Business or related field or equivalent experience
Ability to perform independently as well as collaborate as a part of a team
Excellent professional communication skills and ability to interact in a professional manner with internal and external partners
Strong Microsoft Excel skills
Willingness to learn new systems and applications
Highly organized with strong attention to detail
Ability to manage multiple accounts and deadlines

Nice To Haves

Familiarity with Salesforce, QuickBooks and/or Crystal Reports preferred

Responsibilities

Create invoices for a portfolio of clients that are tailored to each client’s specifications
Review invoices for accuracy and completeness and work closely with departments to resolve any missing information
Develop a strong understanding of customer contractual terms to ensure accurate invoicing in accordance with customer agreements
Create and analyze carrier reports, identifying passthrough charges, and confirm all additional charges and lines are accounted for
Work closely with the Account Management team to determine billable status
Utilize Salesforce to manage and update client information
Resolve billing issues and client modifications with Account Management team
Problem solves complex billing scenarios
Collaborates with other team members to achieve business outcomes and goals
Develop custom reporting per client specifications
Communicate with client to develop and send Management Reports per client specifications
Other duties as assigned