Billing Analyst I

Nexus Water Group • Sugar Land, TX

2d • Onsite

About The Position

The Billing Analyst I will be responsible for timely and accurate preparation of monthly water bills in accordance with the rate orders for all assigned accounts and special projects as assigned, and/or performs daily credit & collections related activities.

Requirements

• High School Graduate or General Education Degree (GED)
• One to three years related experience
• Spreadsheets and word processing
• General bookkeeping knowledge
• General accounting or utility billing experience

Nice To Haves

• SAP experience preferred

Responsibilities

• Ensure accurate and timely utility billing for assigned districts, including cycle and off-cycle billing activities.
• Review, research, and resolve billing exceptions, estimated accounts, and discrepancies in compliance with approved rates, tariffs, and ordinances.
• Process billing adjustments, cancel/rebills, corrections, and miscellaneous charges as required.
• Coordinate with IT, field operations, and customer care teams to resolve billing issues and improve processes.
• Initiate and track billing-related service orders and field activities.
• Participate in special projects and continuous process improvement initiatives.
• Other duties as assigned

Benefits

• Paid Time Off and Holidays
• health, dental, prescription and vision benefits
• company provided life insurance
• Employee Assistance Program
• 401(k) Program with employer contribution
• Professionally development opportunities through training, professional certifications, and education allowance
• Employee Resource Groups (ERG)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED