Billing & Accounting Coordinator

Staffing Proxy•Lubbock, TX

8d•$19 - $21•Onsite

About The Position

Cornerstone Audiology is seeking a highly organized, detail-oriented Billing & Accounting Coordinator to support the financial and administrative operations of the practice. This is an on-site position responsible for keeping revenue records, accounts receivable, payments, invoices, patient accounts, and other financial processes accurate and organized. Insurance billing and claims processing are being transitioned to an outside billing company, and this position will serve as an internal point of contact to help coordinate billing-related matters and ensure outstanding items are addressed. The person hired for this role will receive hands-on training in Cornerstone Audiology’s existing financial and billing processes to support a smooth transition. The ideal candidate enjoys working with numbers, catches discrepancies, follows through, and takes ownership of making sure things are completed accurately and on time. This candidate will work closely with a tight-knit team, attending regular meetings and collaborating with other high performers to provide the most exceptional patient care and maximize profitability of the business.

Requirements

Previous experience in bookkeeping, accounts payable/receivable, insurance billing, patient accounts, financial administration, or a related role
Strong numerical aptitude with proficiency in spreadsheets, financial records, and basic reconciliation
Exceptional attention to detail and accuracy
Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines
Ability to identify discrepancies, research issues, and follow through to resolution
Strong written and verbal communication skills with the ability to interact professionally with patients, vendors, billing partners, and internal team members
Ability to handle confidential financial and patient information with discretion
Self-motivated and dependable, with the ability to work independently and take ownership of assigned responsibilities

Nice To Haves

Healthcare or medical practice experience preferred

Responsibilities

Complete daily revenue reconciliation
Scan and process electronic check deposits
Process patient and insurance refunds as needed
Maintain and reconcile petty cash and prepare bank deposits
Reconcile hearing aid units with recorded sales
Reconcile monthly direct deposits using reports provided by Anchor Financial Services
Prepare monthly accounts receivable reports
Report monthly revenue collected and sales figures for payroll purposes
Maintain and update the practice’s revenue tracking board and provide reports during team meetings
Serve as an internal point of contact for the outside billing company
Monitor billing activity and follow up on outstanding items or discrepancies
Generate and send patient statements
Assist with patient account questions and coordinate with the billing company when necessary
Monitor accounts receivable and identify items requiring follow-up
Create payment schedules for in-house monthly hearing aid service plans.
Monitor recurring payments for these plans and update payment information when cards expire or decline
Maintain spreadsheets tracking profitability of hearing aid service plans and manufacturer repairs
Reconcile manufacturer invoices and monthly statements
Coordinate payment of manufacturer invoices
Prepare manufacturer invoice breakdowns for Anchor Financial Services
Research and resolve invoice discrepancies
Process and track practice bills
Open, sort, and distribute incoming mail
Assist with schedule blocking and adjustments
Maintain accurate spreadsheets, reports, and financial documentation
Communicate with the outside billing company, manufacturers, financial partners, and internal team to resolve outstanding issues
Fill in as needed in other roles within the business during absences of other team members