Billeting & Travel Coordinator - North Slope, AK

Denali Universal Services

8h•Onsite

About The Position

We are seeking a reliable, detail-driven Billeting & Travel Coordinator to support daily travel operations at a remote North Slope camp. In this role, you’ll work closely with the Billeting & Travel Support Supervisor to support the ConocoPhillips oilfield with day-to-day Kuparuk billeting and travel support services to/from the north slope.

Requirements

High school diploma or equivalent
Strong verbal and written communication skills
Valid driver’s license
Ability to type 40 wpm
3+ years office/clerical experience
Proficient in Microsoft Office Suite
Organized approach to work and ability to remain calm and perform efficiently in a high pressure, fast paced environment
Quality conscious, attention to detail, and supportive of a preventative culture mindset
Must be self-disciplined, self-motivated, and have the ability to handle multiple projects simultaneously
Excellent interpersonal and customer service skills
Must be a motivated independent contributor but also a confident collaborator
Must pass pre-employment screening (drug test, criminal background check, and a post-offer fitness for duty test).

Nice To Haves

Relevant billeting and/or slope travel planning experience

Responsibilities

Continually process schedule changes for individuals or groups in iLogistics in an accurate and timely manner. Involves creating/canceling or modifying reservations and master rotations.
Create and maintain user profiles that contain confidential information.
Create and manage commercial reservations when ConocoPhillips flights are unavailable.
Monitor daily no-shows and contact the appropriate personnel to cancel/modify reservations as needed.
Answer calls and assist travelers with any reservation information, schedule changes, traveler app setup and instructions, and/or any other travel related questions.
Maintain good working relationships with other departments and personnel across the field.
Perform gate agent duties to include pre/post flight operational procedures, boarding of passengers, and communications with flight attendants/security personnel to ensure accurate flight manifesting.
Product testing and defect identification during travel system updates and revisions.
Maintain detailed change-out notes that convey all relevant information for alternating staff.
Assign both permanent and temporary swing rooms for individuals and groups within the 1,200-bed worksite.
Perform camp audits for room consolidations when necessary.
Maintain continual communication with security staff to verify night shift billeting activity.
Single point of contact for housekeeping staff to answer all questions regarding resident date, shift, and location changes.
Communicate with supervisors and superintendents on room moves, reorganizations, special billeting needs, etc.
Work with the medical clinic to coordinate sick rooms.
Maintain Kuparuk Directory.
Provide Kuparuk camp orientation instruction as needed to direct/contract employees.
Perform end-of-day closeout processes to include resident check-ins, check-outs, and door-tags printing for distribution.
Refresh Power-BI and Spotfire reports for email distribution to management, security, and housekeeping staff.
Act to ensure safe and efficient operations, in accordance with organization policies and guidelines with safety as a top priority.
Ability to work a rotational schedule in an office with others.
Willingness to perform other duties as required.
Willingness to work at various locations as required.