About The Position

As a Bilingual Technical Integration Consultant for Philips Diagnostic Cardiology Solutions (DCS), you will work with healthcare customers across Canada to connect enterprise solutions using HL7, DICOM, and interoperability technologies, helping enable seamless cardiac workflows. This field role leads end-to-end technical implementations of DCS solutions, including IntelliSpace electrocardiography (IECG) and IntelliBridge Enterprise (IBE), from requirements gathering and environment readiness through configuration, testing, validation, go-live, customer acceptance, and transition to support. You will serve as a technical lead and trusted advisor, gathering network, server, security, workflow, and interface requirements; translating customer needs into scalable solutions; and guiding hospital IT, clinical, and operational stakeholders through technical decisions. The role configures, tests, validates, and optimizes integrations between ECG management solutions and EMR, HIS, RIS, cardiology, and device environments. It also troubleshoots implementation issues across interfaces, databases, virtual servers, networking, connectivity, system configuration, data integrity, and performance. You will collaborate with customer IT and clinical teams, project managers, interface vendors, Sales, Service, and product organizations, while maintaining documentation, sharing technical expertise, and improving deployment methods, tools, and best practices. The role requires travel for business, including limited national travel when customer needs, project milestones, or product launches require it. Work may take place in an office or home office, remotely, or in a hospital or healthcare environment, where vendor credentialing and required personal protective equipment must be observed.

Requirements

  • At least 5 years of experience in healthcare IT, software implementation, systems integration, technical consulting, or a related technical environment.
  • Experience supporting hospital or clinical IT environments.
  • Hands-on experience with HL7 integration, DICOM or DICOM Gateway workflows, SQL, interface testing, EMR/HIS connectivity, networking, server architecture, technical troubleshooting, and customer-facing implementation delivery.
  • Fluent French and English skills, both written and verbal.
  • Bachelor’s degree in software engineering, computer science, healthcare informatics, information technology, biomedical engineering, or a related field, or an equivalent combination of education and listed experience.
  • Ability to successfully perform the stated minimum physical, cognitive, and environmental job requirements with or without accommodation.
  • Ability to travel for business.
  • Ability to work in an office/home office and/or remote setting and in a hospital/healthcare environment, comply with vendor credentialing requirements, and wear required personal protective equipment.
  • Customer-focused communication and problem-solving skills, including the ability to explain complex interoperability concepts clearly, communicate with technical and clinical stakeholders, manage multiple projects and priorities, and deliver reliable implementation outcomes.
  • US work authorization; candidates requiring work-authorized visa sponsorship now or in the future will not be considered.
  • Residence within the contiguous United States.

Nice To Haves

  • Experience with diagnostic cardiology, ECG information management systems, cardiology informatics, enterprise imaging, radiology, or enterprise healthcare solutions.
  • Experience with interface engines such as Orion Rhapsody, Cloverleaf, Mirth Connect, or Corepoint.
  • Experience with XML, Microsoft Windows Server, SQL Server, and VMware or other virtual machine environments.
  • Microsoft, HL7, DICOM, networking, or virtualization certifications.

Responsibilities

  • Lead end-to-end technical implementations of Philips Diagnostic Cardiology Solutions, including IECG and IBE, from requirements gathering and environment readiness through configuration, testing, validation, go-live, customer acceptance, and transition to support.
  • Serve as technical lead and trusted advisor, gathering network, server, security, workflow, and interface requirements and translating customer needs into scalable solutions.
  • Guide hospital IT, clinical, and operational stakeholders through technical decisions.
  • Configure, test, validate, and optimize integrations between ECG management solutions and EMR, HIS, RIS, cardiology, and device environments.
  • Support HL7 workflows for ADT, orders, scheduling, results, and billing, as well as DICOM Modality Worklist and other DICOM-based data exchange.
  • Troubleshoot complex implementation issues involving HL7 and DICOM message flow, SQL, databases, virtual servers, networking, connectivity, system configuration, data integrity, and performance.
  • Perform root-cause analysis and drive sustainable issue resolution.
  • Partner with customer IT and clinical teams, project managers, interface vendors, Sales, Service, and product organizations to deliver successful implementations.
  • Maintain documentation, share technical expertise, and improve deployment methods, tools, and best practices.
  • Travel for business, including limited national travel as required for customer needs, project milestones, or new product launches.

Benefits

  • Generous paid time off (PTO).
  • 401(k) with up to 7% match.
  • Health Savings Account (HSA) with company contribution.
  • Stock purchase plan.
  • Education reimbursement.
  • Comprehensive Philips Total Rewards benefits program.
  • Other compensation, such as an annual incentive bonus, sales commission, or long-term incentives, may be offered.
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